Using a pre-built Zendesk sandbox, in 90-minutes you'll walk through guided exercises designed to solve real customer and employee service challenges, from FAQs to complex, multi-step requests.

By the end of the session, you'll have configured and tested your own AI agent, and seen first hand how Zendesk AI can resolve over 80% of customer requests.

1) Instantly resolve FAQs using your knowledge content. 

2) Build guided conversations that feel personal and natural.

3) Use agentic AI to handle complex, multi-step issues.
4) Use Copilot to accelerate complex handoffs, ensuring agents never start from scratch.

Enhance your user experience and build brand equity with your design vernacular.

Because this is an interactive, hands-on experience, space is limited.

Enhance your user experience and build brand equity with your design vernacular.