AI in Action for CX: Optimizing admin and manager workflows through Zendesk AI

Name: AI in Action for CX: Optimizing admin and manager workflows through Zendesk AI
Start: 2024-11-12T10:00:00-05:00
End: 2024-11-12T10:30:00-05:00
Location: Virtual

Zendesk presents: AI in Action for CX

Optimizing admin and manager workflows through Zendesk AI

On-Demand

Discover how AI is transforming administrative and managerial workflows by automating triage processes, refining macros, and streamlining reporting.

Watch now

Join our "AI in Action for CX" series

These 30-minute sessions explore practical AI use cases within customer service & demonstrate how Zendesk's CX solutions, including case management and Workforce Engagement Management (WEM) tools, can transform your service strategy.

Register now to get each of the on-demand recordings delivered to your inbox.

Other sessions:

•

Session 1: Dives into automating your customer experience with AI, where we’ll explore how automation evolves into advanced AI agents, providing 24/7 customer support.

•

Session 2: Watch how to assist agents using generative AI so they're equipped with advanced tools to swiftly resolve customer issues.

•

Session 3: Discover how to optimize admin and manager workflows through Zendesk AI.

Event content