Our 2024 report highlights the ten trends CX leaders must understand in order to deliver intelligent CX. 

During our event, you’ll learn how to apply report insights to your business—so you can keep building a future-proof strategy that outpaces the competition.

In today’s fast-paced customer service environment, high-quality interactions are essential. Zendesk QA enables support teams to monitor performance and ensure compliance, fostering continuous improvement in service quality. By streamlining feedback and providing actionable insights, this tool helps organizations enhance customer satisfaction and optimize efficiency.

What you will learn:

• Live demonstration: Watch as our speakers demonstrate the key functionalities of Zendesk QA.
  

• Best practices: Learn how to effectively implement QA processes within Zendesk.
  

• Q&A Session: Get your questions answered in real-time by our experts.