•

What agile event programs are and why they're essential

Firstname Surname

This is what I do

Company name

•

What agile event programs are and why they're essential

ZENDESK PRESENTS

A CX Moment with Fullstory

Monday
, 
April 
10

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

Available on-demand

This is a cool intro line to the event.

AI has already driven massive shifts in service and transformation is quickly accelerating.


Join to gain insights into the key trends and practical strategies that highlight AI’s vital role in customer engagement. 

Watch on-demand
Text goes here
X
Zendesk Event Image

Discover trends that leaders in CX are embracing to outpace their competition

 

With a 66% increase in ticket volume since 2022 and a further 34% increase projected in 2025, incorporating AI into CX workflows is critical for businesses to keep up with ever-rising demand.


In this webinar, you'll hear from industry leaders from Zendesk, Fullstory, and CX Network as they provide practical tools for businesses to enhance their customer service operations by empowering service agents with AI collaboration.

Key takeaways:

Support your CX vision


Join us for a fast and fiery conversation with industry leaders who are embracing change. They’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.


This will be an immersive open conversation with live Q&A. If you can’t join us on February 18th, you can still watch the on-demand recording afterward by registering.

Key takeaways:


•

Empower agents: Learn how AI enhances the skills of customer service agents, boosting creativity and empathy in interactions.

•

Maximize ROI: Discover strategies to integrate AI tools that streamline processes and improve customer satisfaction.

•

Consumer insights: Understand that 70% of consumers see a widening gap between companies that use AI effectively and those that do not.

•

Future trends: Explore key trends like increased automation, feedback loops, and the rise of self-service options.

•

Practical applications: Get actionable insights to help organizations deliver exceptional customer service.

Speakers

Paulette Chafe

Senior Director, Customer Insights & Thought Leadership

Zendesk

Kailee Urban

Senior Director, Global Customer Support & Digital Success

Fullstory

Chloe Chappell

Digital Conference Producer

CX Network

Openform
RSVP now
Text goes here
X
About
Agenda
Speakers

Presented in proud partnership with

Gracias a nuestros patrocinadores por mantenernos en movimiento.

RESOURCES

Go to zendesk.com

Zendesk events

 What's new

Terms of use

Privacy policy

Cookie policy

©Zendesk 2021

Register now
Text goes here
X
Back to top
Text goes here
X
[confirmation_headline]
[confirmation_messaging]
Watch now
Text goes here
X
[confirmation_headline]
[confirmation_messaging]
Add to Calendar
Text goes here
X
Share with Friends
Facebook
Twitter
LinkedIn
Link
CONTACT THE ORGANIZER
Google   Outlook   iCal   Yahoo

RSVP

Google Icon
Google
Outlook Icon
Outlook
Apple Icon
Apple
Yahoo Icon
Yahoo