CX Leaders Conference

Name: CX Leaders Conference
Start: 2024-09-12T15:00:00-04:00
End: 2024-09-12T19:30:00-04:00
Location: Zendesk

ZENDESK PRESENTS

CX Leaders

conference

SEPTEMBER 12 AT 3:30-7:30PM LONDON

CXO leaders and founders.

Join us for an afternoon dedicated to discussing the latest CX strategies and practical insights to confidently navigate the scaling landscape. This is a great opportunity to deepen your CX knowledge, engage with experts, and network with peers.

Want to learn how to apply invaluable CX insights to your business. Then this is the event for you.

Register now

About

Join us for an exclusive event at Zendesk London office, tailored for later-stage companies to explore the future of customer experience. Our agenda is packed with insightful talks and networking opportunities designed to help you navigate the evolving landscape of CX.

Don't miss this transformative experience that could redefine your CX strategy.

Register now.

What to expect:

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Prepare for a great mix of keynote speeches, insightful panels, and fireside chats designed to leave you with tons of insights.

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This is your chance to connect with peers in the CX industry, gain valuable insights, and spark partnerships. Who doesn't love drinks, delicious food, and the opportunity to make new connections.

Agenda

Registrations starts at 3:00PM - 3:30 PM (coffee & tee)

3:30PM - 3:45PM Welcome and opening note

3:00pm - 3:30pm: Arrival and Registration
3:30pm - 3:45pm: Welcome and Opening Note
3:45pm - 4:30pm: Talk Block 1: "AI in CX and the Future of Customer Experience"
4:30pm - 5:15pm: Talk Block 2: "Growth Stories in CX and Market Trends"
5:15pm - 6.00pm: Talk Block 3: "Company Focus - Dash/Lucky Saint: A Journey to Scale"
6pm - closing note
6-7.30pm - Networking and Drinks Reception

3:45PM - 4:30PM: Talk Block 1: "AI in CX and the Future of Customer Experience"

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

Panel: Delivering a customer first strategy with Zendesk

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Panel: Delivering a customer first strategy with Zendesk

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Panel: Delivering a customer first strategy with Zendesk

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Agenda

3:00PM

Registrations starts

3:30PM

Welcome and opening notes

3:45PM

Talk Block 1: AI in CX and the Future of Customer Experience

Poly AI - Voice AI in CX
Ultimate Ai
Zendesk

4:30PM

Talk Block 2: Growth Stories in CX and Market Trends

Beauhurst- Trends - Henry Whorwood
Zendesk - CX Trends
Investing in Ai - Prominent VC

5:15PM

Talk Block 3: Company focus - A Journey to scale- We deep dive into how a household name grew their operations and scaled their CX, whilst executing on their GTM strategy

6:00- 7:30 PM

Networking: Drinks and light food reception