For years, Stephanie Dorman successfully ran support and CX for Mediaocean. But recently, she took on the position as their Chief People Officer. Hear why Stephanie made the transition and how she's committed to changing the way people think of support roles. She'll share new ideas for hiring, onboarding, and staffing, so be ready to ask all your questions–from agent titles to team structure.
This will be an immersive open conversation with live Q&A. If you can’t join us on July 22nd, you can still watch the on-demand recording afterward by registering.