A CX Moment with The New York Times
Date TBD

Ellen Nelson

CEO & co-founder

Ellen Nelson is CEO and co-founder of Stone, a leading news and media company for young people.  From global affairs and politics to technology and science to sports and music, Stone offers insightful stories and compelling perspectives on the issues that define a generation.

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What agile event programs are and why they're essential

ZENDESK WEBINAR

A CX Moment with The New York Times

The New York Times has been known to achieve 70 million unique monthly visitors. With that kind of volume, customer support is at the forefront of the companies success. Join us as we hear from Jeff Shah, VP of Customer Care, on how to manage global customer support teams at scale.

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Speakers

Sarah Reed

sr. Director, Global strategic events

ZENDESK

Jeff Shah

VP, Customer Care

THE NEW YORK TIMES

About


Join us for a fast and fiery conversation with industry leaders who are embracing change. They’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.

A CX Moment with The New York Times

A CX Moment event

This is an additional option for a descriptive block to let guests know about an aspect of your event program, a future event, a product, or anything else that might be helpful for them to know.

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