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ZENDESK PRESENTS

AI em 2024: Inovações para CX e Aplicações Práticas

Monday
, 
April 
10

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

WEBINAR DISPONÍVEL SOB DEMANDA

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Descubra como a IA pode automatizar interações, melhorar a qualidade do atendimento e proporcionar insights valiosos para sua empresa.

Assistir sob demanda
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Inovações em IA: O Caminho para um Atendimento Excepcional

 

Descubra como as mais recentes soluções de IA para CX da Zendesk que estão mudando o jogo no atendimento ao cliente neste webinar.


Apresentaremos na prática as ferramentas que estão ajudando empresas a automatizar e personalizar interações, ao mesmo tempo em que aumentam a eficiência operacional.

Neste webinar você descobrirá como:

•

Reduzir o tempo de resposta e melhorar a qualidade do atendimento com IA que aprende a cada interação;

•

Aumentar a produtividade da sua equipe com assistentes virtuais que otimizam processos e garantem respostas mais rápidas;

•

Obter insights precisos para tomar decisões informadas e melhorar continuamente suas operações.


Além disso, teremos perguntas e respostas ao vivo com nossos especialistas para esclarecer as suas dúvidas.

Event content

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Agenda

10h

Inovações em IA para Atendimento ao Cliente

Nossos especialistas de produto discutirão como a inteligência artificial pode automatizar interações e personalizar o atendimento.

10H50

Q&A ao vivo com os especialista em CX

Sessão de perguntas e respostas com nossos especialistas em CX para esclarecer suas dúvidas

Palestrantes

Alex Nozoe

Senior Solutions Consultant

Zendesk

Gabriel Gomes

Solutions Consultant

Zendesk

Henrique Dias

Emerging Technology Platform Architect

Zendesk

Meet our speaker

Born in Helsinki and grown in Berlin, Ultimate is building the world’s most powerful virtual agent platform, powered by industry-leading AI.

Thank you to our sponsors

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Location

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Details

Saiba mais sobre como superar as expectativas dos clientes, com maior escalabilidade, eficiência e personalização em um cenário competitivo:

Enhance your user experience and build brand equity with your design vernacular.

Assistir sob demanda
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