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 ZENDESK PRESENTS: AI IN ACTION FOR CX

Automatize a experiência do cliente com agentes de IA e autoatendimento

Monday
, 
April 
10

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

3 DE JULHO DE 2024, QUARTA-FEIRA

10H

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Descubra como a IA da Zendesk pode revolucionar sua estratégia de autoatendimento e aumentar as oportunidades de automatizar mais de suas experiências com o cliente.

Assista sob demanda
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Zendesk Event Image

Explore o potencial da IA para a experiência do cliente


Reserve seu lugar para o início da nossa minissérie "AI in Action for CX" com casos de uso práticos de IA aplicadas a CX. Neste primeiro episódio, mergulharemos na automação da experiência com o cliente com IA. 


Você terá a oportunidade de conhecer como o Zendesk AI pode revolucionar sua estratégia de autoatendimento e aumentar as oportunidades de automatizar mais de suas experiências com o cliente ao:

Key takeaways:

•

Fornecer respostas instantâneas e precisas para perguntas frequentes utilizando o conteúdo da base de conhecimento existente, oferecendo a seus clientes com suporte 24/7;

•

Personalizar cada interação para cultivar conexões mais profundas e aumentar a satisfação do cliente (CSAT);

•

Automatizar completamente até mesmo os pedidos de clientes mais complexos, liberando seus agentes e otimizando as operações.

Event content

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Agenda

10H

Introdução

Introdução a automatização da experiência do cliente com agentes de IA e autoatendimento.

10H20

Q&A ao vivo com os especialista em CX

Sessão de perguntas e respostas com nossos especialistas em CX para esclarecer suas dúvidas

Nossos especialistas

Henrique Dias

Platform Architect

Zendesk

Gabriel Gomes

Solutions Consultant

Zendesk

Alex Nozoe

Sr. Solutions Consultant

Zendesk

Details

Descubra como aumentar a produtividade da equipe enquanto possibilita a personalização em escala com nosso guia de melhores práticas de IA para CX:

Enhance your user experience and build brand equity with your design vernacular.

Baixe o guia
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Meet our speaker

Born in Helsinki and grown in Berlin, Ultimate is building the world’s most powerful virtual agent platform, powered by industry-leading AI.

Thank you to our sponsors

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