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What agile event programs are and why they're essential

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ZENDESK PRESENTS

Como evoluir sua automação com o Zendesk AI Agents 

Monday
, 
April 
10

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

Assista sob demanda

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Junte-se a nós em nosso webinar e descubra como o Zendesk AI Agents está redefinindo a automação do atendimento ao cliente. Criado exclusivamente para o atendimento, ele não apenas executa tarefas, mas compreende o contexto, faz perguntas para esclarecer dúvidas e adapta suas ações em tempo real, proporcionando interações mais naturais e eficazes.

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Prepare-se para uma transformação na sua operação com os Agentes de IA!

 

Descubra como as mais recentes soluções de IA para CX da Zendesk que estão mudando o jogo no atendimento ao cliente neste webinar.


Apresentaremos na prática as ferramentas que estão ajudando empresas a automatizar e personalizar interações, ao mesmo tempo em que aumentam a eficiência operacional.

Além de explorar o potencial dos agentes de IA, apresentaremos as mais recentes evoluções, que tornam a automação ainda mais poderosa e flexível:

•

Agentes de IA autônomos (“Agentic AI Agents"): acelere sua automação para até 80% das interações com mínima configuração, mantendo total controle e transparência.

•

Novo AI Agent Builder: mais inteligência e flexibilidade com raciocínio adaptativo, fluxos de conversa híbridos, personalização de tom de voz e análises avançadas.



Ao longo do evento, você poderá conhecer na prática como o Zendesk AI Agents funciona e poderá esclarecer suas dúvidas com nossos especialistas em uma sessão de perguntas e respostas ao vivo.

Event content

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Agenda


Conhecendo na Prática | Agentes de IA

Henrique Dias, Senior Platform Architect, Zendesk

Edgard Balam, Senior Solutions Consultant, Zendesk


Sessão de Perguntas e Respostas Ao Vivo

Henrique Dias, Senior Platform Architect, Zendesk

Edgard Balam, Senior Solutions Consultant, Zendesk

Palestrantes

Henrique Dias 

Senior Platform Architect

Zendesk

Edgard Balam

Senior Solutions Consultant

Zendesk

Meet our speaker

Born in Helsinki and grown in Berlin, Ultimate is building the world’s most powerful virtual agent platform, powered by industry-leading AI.

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Saiba mais sobre como transformar a experiência do seu cliente com as s mais recentes evoluções

Enhance your user experience and build brand equity with your design vernacular.

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