 Save your seat for the kick off of our three-part "AI in Action for CX" mini series! These quarterly 30-minute sessions will explore practical AI use cases within customer service & demonstrate how Zendesk's CX solutions, including case management and Workforce Engagement Management (WEM) tools, can transform your service strategy.
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Register to get the on-demand recording delivered to your inbox.
Session 2: Register here to watch how to assist agents using generative AI so they're equipped with advanced tools to swiftly resolve customer issues.Â
In this session, explore how Zendesk AI can revolutionize your self-service strategy and increase opportunities to automate more of your customer experiences by:Â
- Providing instant, accurate answers to FAQs using existing knowledge base content to wow your customers with 24/7 support
- Personalizing each interaction to foster deeper connections and increase CSAT scores
- Fully automating even the most complex customer requests to free up your agents and optimize operations
