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What agile event programs are and why they're essential

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Acme Co. is the presenting sponsor for this event.

ZENDESK Startups PRESENTS

AI Unscripted:

Product-Led Growth 2.0 

Wednesday
, 
July 
15
 – 
Thursday
, 
July 
16

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

November 4, 8:00AM PT/11:00AM ET, 60 MINUTES

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From product-led growth to outcome-led growth.


AI is changing the product-led growth playbook. As products become easier to build and replicate, startups need to think beyond acquisition and activation - and focus on how they create sustained adoption, expansion and measurable customer outcomes.


Join Andrea Gallego, Zendesk's SVP of Field Engineering, and Tim Grace, MD Techstars, for a candid conversation about how AI companies can turn an initial product "magic moment" into lasting value. 

Register now
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Hosted alongside our partners






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Can’t make this date? We'll record the session for the Peachscore community.

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Meet your speakers

 

Sami Ghoche 

VP, Applied AI

Zendesk

Delivered with


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Gold Sponsors


 What we'll explore



 Join the 60 minute interactive session to understand:

•

How AI is changing product-led growth

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The shift from selling features to delivering measurable outcomes

•

Turning early product excitement into sustained adoption

•

Driving expansion across teams and use cases

•

Building a growth engine that creates long-term enterprise value

What to expect

Agenda (optional)

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

 Meet your speakers

 

Andrea Gallego

SVP, Field Engineering

Zendesk

Tim Grace

Managing Director

Techstars

Meet our partners

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Logo Co. is the presenting sponsor for this event. 

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Logo Co. is the refreshment sponsor for this event.

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Acme Co. is the presenting sponsor for this event.

Save your spot and join us virtually on November 4.

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Can’t make this live session? Register and we'll share the recording after the event.

register
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Meet our speakers


Born in Helsinki and grown in Berlin, Mark is building the world’s most powerful event producer platform, powered by industry-leading AI.

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©Zendesk 2026

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