Insights and Innovations for CX Leaders: Austin

•

What agile event programs are and why they're essential

Firstname Surname

This is what I do

Company name

Mrs Robinson

Mrs Robinson

Wishes you a wonderful day

12pm

Schedule item

Schedule description.

On what date does the event take place?

The event is scheduled for Wednesday, May 31, 2024.

ZENDESK PRESENTS

Insights and Innovations

for CX Leaders

May 22 | Austin, TX

Discover what’s next in AI-powered service

Insights and Innovations for CX Leaders is bringing the CX world to Austin.

This is where CX, HR, and IT trendsetters will discover new AI innovations, get inspired by visionary speakers, and connect with leaders across industries.

This is where the future of service happens.

Register now

Join CX, HR, and IT leaders

Insights and Innovations for CX Leaders is the top AI-powered service event happening May 22nd in Austin.

Expect inspiring speakers, impactful networking, cutting-edge AI innovation, and hands-on breakout sessions designed to leave you feeling prepared for what’s next. You'll walk away with a clear view of today’s service landscape—and the tools and connections needed to forge a path for your business.

Learn from top CX, IT and HR trendsetters:

•

Discover - Preview AI innovations driving the future of customer experience and employee service.

•

Get inspired - Hear emerging trends from AI and service visionaries.

•

Connect - Network with the best of the best CX, HR and IT leaders across industries.

Schedule

8:30AM

Check In | Light breakfast

Pick up your name tag, grab a bit to eat, and connect with peers.

9:00AM

Welcome Keynote

Hear about the latest product innovations and see them in action during this keynote session.

9:30AM

Break

9:45AM

Customer Conversation - “Where we stand with AI-driven CX today"

Local Zendesk customers will share how they're thinking about AI for service—and their predictions for what's next

10:15Am

Break

10:30AM

Product session: Drive real resolutions with agentic AI Agents and Copilot

Break down the road to 80% automation and see how next-generation AI Agents and Copilot deliver real resolutions.

11:00Am

Lunch

12:00pm

Event Concludes

Thank you to our sponsor:

Location

The Line Hotel Austin

111 E Cesar Chavez St, Austin, TX 78701

Frequently Asked Questions

On what date does the event take place?

The event is scheduled for Thursday, May 22

Where does the event take place?

The event takes place at the Line Hotel (111 E Cesar Chavez St, Austin, TX 78701)

Can I bring my colleague to the event?

The programming and experience at the event is tailored to any professionals working within the customer experience industry. If you have a colleague you think would be interested, please ask them to register here. Only registered attendees will be able to attend the event.

Is the event free to attend?

Yes, the event is free to attend but you must be registered.

I can no longer attend in-person. How can I cancel my ticket?

Email sledoux@zendesk.com to be removed from the guest list.

Go to zendesk.com

Back to top

RSVP now

Register now