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What agile event programs are and why they're essential

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12pm

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ZENDESK In Action

Zendesk Contact

Center

Monday
, 
April 
10

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

07 DE JULHO | 10H

ONLINE & GRATUITO

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O contact center está mudando — e a Zendesk está pronta para liderar essa transformação.


Parte da série "Zendesk In Action", este encontro convida você a conhecer como nossa solução de Contact Center apoia operações mais eficientes, inteligentes e conectadas, do atendimento à resolução. 


Você vai descobrir como aprimorar o atendimento e potencializar sua equipe com uma única plataforma. E ainda poderá tirar suas dúvidas ao vivo no Q&A com nossos especialistas.


Inscreva-se
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Zendesk Event Image

Dê o próximo passo para redefinir o contact center da sua empresa.


Key takeaways:


•

Entenda os principais desafios e tendências que estão moldando o contact center hoje

•

Descubra como o Zendesk Contact Center contribui para uma operação mais integrada, eficiente e inteligente

•

Tire suas dúvidas ao vivo com nossos especialistas


Não perca a oportunidade de ver como a Zendesk está levando o contact center para uma nova era. Inscreva-se!

What to expect

Agenda (option 1)

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Agenda

12:00PM

Zendesk Contact Center: da visão à prática

Ronald Bittencourt, Senior Platform Solutions Architect, Zendesk

12:30PM

Q&A ao vivo com especialista Zendesk

 Ronald Bittencourt, Senior Platform Solutions Architect, Zendesk

Speakers

Ronald Bittencourt

Senior Platform Solutions Architec

Zendesk

Meet our speaker


Born in Helsinki and grown in Berlin, Mark is building the world’s most powerful event producer platform, powered by industry-leading AI.

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