•

What agile event programs are and why they're essential

Firstname Surname

This is what I do

Company name

Mrs Robinson
Mrs Robinson
Wishes you a wonderful day

12pm

Schedule item

Schedule description.

ZENDESK PRESENTS

AIで利益を生み出す!

コンタクトセンター向けソリューションご紹介セミナー

Monday
, 
April 
10

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

オンラインセミナー

This is a cool intro line to the event.

AIを活用した理想的なコンタクトセンターに必要なものとは?


 

2025年11月開催のイベントでご紹介したZendeskの主要製品ラインナップを、さらに詳しく! さらに分かりやすく! 続々登場する新機能に加え、製品デモも交えながら一気にご紹介する、盛り沢山の45分です。

登録する
Text goes here
X
Zendesk Event Image

スピーディでエフォートレスなサポートを実現

 

11/13(木)・14(金)に開催された「コールセンター/CRM デモ&コンファレンス2025 in 東京」。ブースでは、コンタクトセンターに必要な機能が詰まったZendeskの製品ラインナップを個別にご紹介してまいりましたが、本セミナーでは新機能のご紹介と製品デモを交えてさらに詳しくご紹介していきます。

 

AIを活用した理想的なコンタクトセンターに必要なのは、スピーディでエフォートレスなサポートを実現するクラウド型統合プラットフォームです。Zendeskなら導入初日から稼働可能、わずか数時間から数日で結果を出します!

 

Key takeaways:


•

オムニチャネル対応のチケット管理システム

•

自己解決を促進するFAQ・ヘルプページ構築

•

ルーティンワークを削減するAIエージェント

•

サポート担当者の業務効率を飛躍的に向上させる支援機能、Copilot

•

管理者向けワークフォースマネジメント・QA(品質管理)

Agenda (option 1)

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Agenda


・製品紹介とデモ

Zendeskのコンタクトセンター向けソリューションを中心に、デモを交えながらご紹介します。

Speakers

キム ナミ

株式会社Zendesk

APAC SC Hub

ソリューション
コンサルタント部


ソリューション

コンサルタント

What to expect

Terms of use

Privacy policy

Cookie policy

©Zendesk 2025

Register now
Text goes here
X
Openform
RSVP now
Text goes here
X
About
Agenda
Speakers
Openform
Openform
登録する
Text goes here
X
About
Agenda
Speakers
Agenda
Text goes here
X
[confirmation_headline]
[confirmation_messaging]
Add to calendar
Text goes here
X
[confirmation_headline]
[confirmation_messaging]
Add to calendar
Text goes here
X
[confirmation_headline]
[confirmation_messaging]
Add to Calendar
Text goes here
X
Share with Friends
Facebook
Twitter
LinkedIn
Link
CONTACT THE ORGANIZER
Google   Outlook   iCal   Yahoo

RSVP

Google Icon
Google
Outlook Icon
Outlook
Apple Icon
Apple
Yahoo Icon
Yahoo