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14:30 PM

The kyenote

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. 

thursday

March 27

Breakfast and expo open

Networking sessions

Lunch

Networking sessions

Breakouts and networking sessions

Afternoon keynote

Closing party

12 pm

Welcome and Introductions

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Enhance your user experience and build brand equity with your design vernacular.

Enhance your user experience and build brand equity with your design vernacular.

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SEATTLE, WA | MAY 24-26 | Convention Center

zendesk 

Customer Awards

 

Denver, CO

The Zendesk Customer Awards recognizes customers who have driven remarkable transformation powered by Zendesk’s innovative AI solutions and support.


The Award will be presented at Relate 2027.



Submit Nomination
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2026 Customer Award Winners:


- Customer Service: Yape

- Employee Services: Thoughtworks


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2026 Industry Award Winners:


- Retail: Motorway

- Technology: Catapult

- Financial Services: Yape

- Media and Entertainment: BritBox


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2026 Customer Awards Finalists


Retail


- ASOS

 - Boll & Branch

- Motorway

- NOBULL

- Sealy Posturepedic


Technology


- Bumble

- Docebo

- Catapult Sports


Financial Services


- Betterment

- Cosmote Payments

- PatientFi

- Siemens Financial Services

- YAPE

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Media & Entertainment

- Britbox

- PENN

- Super

- Swiss Casinos

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Customer Service

- Perk

- YAPE

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Employee Services


- County of Dupage, IL

- ThoughtWorks

Customer Awards Finalists

Retail

 - ASOS

- Boll & Branch

- Motorway

- NOBULL

 


FinServ

- Betterment

- Cosmote Payments

- PatienFi

- Siemens Financial Services

- Yape


Media & Ent

- Britbox

 - Super

 -Swiss Casinos

.

Customer Service

- Perk

- Yape

.

Employee Services

- County of Dupage, IL

- ThoughtWorks


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Title

Description.

Ready to shine? Submit your story!

Award Timeline

thursday

Nov 11

Nomination Period

Nominations Begins

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thursday

January - February

Evaluation Process

Evaluation Process

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thursday

 

March - April

Process

Breakfast and expo open

Networking sessions

Lunch

Networking sessions

Breakouts and networking sessions

Afternoon keynote

Closing party

Speakers

First name Last name

Position, company

First name Last name

Position, company

First name Last name

Position, company

First name Last name

Position, company

First name Last name

Position, company

First name Last name

Position, company

First name Last name

Position, company

First name Last name

Position, company

First name Last name

Position, company

First name Last name

Position, company

First name Last name

Position, company

First name Last name

Position, company

Award Criteria

Innovation

Demostrates creativity and innovation in their use of Zendesk, leveraging the AI service platform to solve unique challenges, or deliver exceptional service. 


Business Transformation

Leverage Zendesk to enhance operational efficiency, streamline workflows, and improve customer and employee experiences. 


CS / Employee Service Excellence

Delivers exceptional customer, or employee service, and should be seen as a role model for CS Experience /ES excellence.

Customer Awards 2026 - Testimonials

Location

Address line

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2027 Award Timeline

Sept 28 - Dec 30

Nomination Period

January - February

Evaluation Process

March

Finalists Announced

May 24

Winners Announced at Relate 2027

Help us celebrate customers driving change.

Submit your nomination today!

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