Zendesk presents: Conversational CX New Zealand
Date TBD

12pm

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When does the event take place?

The event takes place from September 1st to the 2nd. 

Ellen Nelson

CEO & co-founder

Ellen Nelson is CEO and co-founder of Stone, a leading news and media company for young people.  From global affairs and politics to technology and science to sports and music, Stone offers insightful stories and compelling perspectives on the issues that define a generation.

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What agile event programs are and why they're essential

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What agile event programs are and why they're essential

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Short speaker biography. 

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Speaker Name

Short speaker biography. 

ZENDESK WEBINAR

Zendesk presents: Conversational CX New Zealand
Wednesday
, 
24 
May

3:00 PM to 7:00 PM 

Rooftop Terrace, Rydges Auckland

It’s an upside-down world right now. As we all begin to deal with shifting customer demands, let’s talk things out.

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Speakers

Taylor James Ross

CEO, Marks tower

Ross is CEO and co-founder of Marks Tower, a leading news and media company for young people. From global affairs and politics to technology and science to sports and music, Marks Tower offers insightful stories and compelling perspectives on the issues that define a generation.

Ellen Nelson

CEO & co-founder

Ellen Nelson is CEO and co-founder of Stone, a leading news and media company for young people.  From global affairs and politics to technology and science to sports and music, Stone offers insightful stories and compelling perspectives on the issues that define a generation.

Speakers

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Jenny Choo

Regional Vice President, APAC,

Zendesk

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James Ballinger

Customer Care Manager,

PetDirect.co.nz

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Jean Pace Bonello

Head of Sales, Australia & New Zealand

Zendesk

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Runcie Varghese

Head of Sales, India & Emerging Asia,

Zendesk

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Julian Takano

Head of Solutions Consulting, APAC,

Zendesk

Speakers

Haseena Bibi

Senior Account Executive

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Alex Druckrey

Alex Druckrey will be speaking about their experience as a designer and organizer of design events.

About


Join us for a fast and fiery conversation with industry leaders who are embracing change. They’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.


This will be an immersive open conversation with live Q&A. If you can’t join us on February 18th, you can still watch the on-demand recording afterward by registering.

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Agenda


3:00 PM

Registration

Check -in, network, and get settled in with a cup of coffee or tea

3:15 PM

Welcome 

Welcome Address and Overview of Zendesk

3:30 PM

The Big Zendesk AI Drop

Drop into the future with Zendesk AI. We’ll dive into our latest AI innovations—from groundbreaking generative AI to enhanced data security and privacy. See how you can unlock the full power of AI in customer experience.

4:00 PM

The Future of AI & ChatGPT

Discover how companies can leverage Zendesk's AI-enabled Immersive CX to revolutionize the way customers purchase products, interact with businesses, and resolve their issues using generative AI technology.

4:30 Pm

Fireside Chat with James Ballinger, Customer Care Manager, PetDirect.co.nz

followed by Q & A

Moderated by Runcie Varghese, Head of Sales, Asia & India

5:00 PM

Networking Cocktail


7:00 PM

Ends


The Final Countdown!
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Venue

Zendesk presents: Conversational CX New Zealand

A CX event for topsy-turvy times

This is an additional option for a descriptive block to let guests know about an aspect of your event program, a future event, a product, or anything else that might be helpful for them to know.

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FAQs

When does the event take place?

The event takes place from September 1st to the 2nd. 

Where does the event take place?

The event takes place at the Academy of Natural Sciences

Who is invited to the event?

Event organizers who are interested in learning about how to optimize their event marketing efforts to maximize their conversion rates are invited to the event. 

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RESOURCES

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