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ZENDESK WEBINAR

CX Trends - Oslo

for [audience]

Monday
, 
April 
10

April 23, 08.30 - 11.30, Oslo

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Join us for a morning event exploring this year’s must-know trends: from AI to trustworthiness to next gen experiences. We guarantee snappy sessions, round table discussions and a great company!


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FEATURED AI speaker

Andreas Ekström

University of Cambridge 
Award winning journalist, author and digital futurist


BIO BIO 

What to expect?

Our hot off press CX Trends Report 2024 highlights ten trends businesses must understand in order to deliver and go further with intelligent CX. Join us on April 11 to unlock those trends and supercharge your game!

 

We’ll bring AI down to earth, showing you how it boosts efficiency and transforms customer service. Get the inside scoop directly from customers who’ve been there, done that.

 

You can expect enjoying punchy and curated content, 

round table discussions with your local CX community, and great vibes with big idea exchanges.

 

Register to explore the future of intelligent CX.



RSVPs Closed
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Show off your brand

Enhance your user experience and build brand equity with your design vernacular. 

Enhance your user experience and build brand equity with your design vernacular.

Our speakers - more to come soon!

Thor Newman Andersen

National Geographic Explorer and Engineer

Sales Manager,

Zendesk

Dave Bullock

Chief Research and Innovation Officer

Product Enablement Manager,

Klaus

Ivan Vjetrovic

Chief Technology Officer

Senior Workforce Engagement Consultant, 

Tymeshift

Edward Thorstad

Job Title

Director Customer Services,
Norwegian

Agenda

Drop into the future with Zendesk. Learn about our latest AI innovations—from groundbreaking Generative AI to enhanced data security and privacy. See how you can unlock the full power of AI in customer and employee experience.

08.30

Arrival & registration with breakfast


09:00

Welcome by Zendesk 


09:10

Norwegian customer case by Edward Thorstad 


09:35

Data security by Complit 


09:55

Boost team productivity with Workforce Management and Quality Assurance, by Dave Bullock and Ivan Vjetrovic


10:15am

Coffee Break

Schedule description.

10:45am

Round table discussion on CX Trends 

Schedule description.

11.20 am

Wrap up!

Schedule description.

Executive meetings & Group roundtables

During the event you'll have a chance to build connections that could transform the way you think about customer experience. Our Zendesk executives will be available for 1-1 meetings and there will be plenty of other ways to connect with CX peers - think deep dive roundtables and group conversations. 

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Thank you to our sponsors

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Silver Sponsors

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THE VENUE

Amerikalinjen, Jernbanetorget 2, Oslo, 0154



A fresh destination catered to the curious. Hailed as “The coolest resort off the block”, We’re hiring out this boutique hotel specifically for our attendees.

ZENDESK WEBINAR

CX Trends - Oslo

The CX Trends 2024 report

Wednesday
, 
January 
24

January 24 at 10am (GMT)

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Join us for a morning event exploring this year’s must-know trends: from AI to trustworthiness to next gen experiences. We guarantee snappy sessions, round table discussions and a great company!


Access full report
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