Deep Dive - Custom Agents

Name: Deep Dive - Custom Agents
Start: 2026-10-22T10:00:00-04:00
End: 2026-10-22T11:00:00-04:00
Location: Virtual

ZENDESK DEEP DIVE

Do more with custom agents built for your business

OCTOBER 22 | 10AMPT/ 1PM ET | 60 MINUTES

From idea to working agent: Learn how to build and deploy tailored AI specialists for your business in 60 minutes.

Register now

What to Expect

Leave this 60-minute session ready to give Custom Agents more of the work your business handles. Give each agent a defined job and let them execute across your service ecosystem.

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Describe defined jobs in natural language: Learn how to translate team guidelines and SOPs into plain English instructions so AI specialists can take on specific roles for your org.

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Wired into your whole tech stack: Connect natural language prompts directly to your CRM, order platforms, and internal tools so work gets resolved end-to-end.

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Automate manual tasks: See how Custom Agents execute complex, multi-step tasks across your systems to take heavy lifting off human agents and scale your capacity.

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Live build & product Q&A: Watch us set up a defined job live from scratch, and get direct answers from our product leaders on expanding automation in your account.

What to expect