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What agile event programs are and why they're essential

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ZENDESK DEMO

AI-powered HR Service

Monday
, 
April 
10

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

DEMO - ON DEMAND

Duration: 8min 

 

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Drive HR service excellence and efficiency with Zendesk


See how Zendesk ensures consistent, high-quality service by streamlining onboarding and offboarding workflows

 

Designed with HR leaders and internal support teams in mind—but valuable for any department looking to provide seamless employee service at any scale

Register to watch
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What you’ll learn

Designed for HR leaders, admins, and internal support teams, this session will demonstrate how Zendesk helps you:

This demo wil showcase:


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Deliver a seamless onboarding experience from manager request to cross-department collaboration

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Reduce manual work with AI-powered triage, sentiment analysis, and smart routing

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Streamline collaboration with easy integrations into tools like Workday and Slack

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Gain real-time visibility into tasks, approvals, and status updates across teams

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Uncover actionable insights through analytics and knowledge base usage

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Empower employees to self-serve with ease using Zendesk’s AI-powered bot

Why watch it

Agenda (option 2)

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Agenda

10:30AM

Keynote

Hear how we’re reprioritizing our product vision to help you do more with less while maintaining strong customer relationships. As told by Josh Bean, Senior Director of Product Marketing at Zendesk.

12:00PM

Product Innovations

Four mini masterclasses that guide you through the latest Zendesk releases, and how to leverage them for your business needs. 


Session 1: AI-powered conversations

Session 2: Intelligent operations at scale

Session 3: Open and flexible platform

Session 4: Trust and security

12:30PM

Expert tips

Three practical classes that help you get started with Zendesk and learn tips and tricks from our experts. 


Session 1: Boost productivity with Agent Workspace

Session 2: Move from live chat to messaging

Session 3: Optimize Zendesk for self-service

1:00PM

Live Q&A and wrap-up

See you on March 8, or whenever you choose to watch back on-demand.

2:30PM

Schedule item

Schedule description.

Speaker

Orna Morris 

Senior Solution Consultant

Zendesk

Content

Whitepaper

 Infographic 

10 insights for leaders on AI-driven employee experiences

Download the guide
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Podcast

Report 

Revolutionize work: 3 AI strategies driving productivity and satisfaction

Access it now
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Annual Report

Customer spotlight:  Dutch Bros 

Discover how Dutch Bros Coffee scaled HR operations, boosted productivity by 212%

Watch on-demand
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Meet our speaker


Born in Helsinki and grown in Berlin, Mark is building the world’s most powerful event producer platform, powered by industry-leading AI.

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