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What agile event programs are and why they're essential

ZENDESK WEBINAR

Explore the future of intelligent EX - AMER

for [audience]

Monday
, 
April 
10

Explore the future of intelligent EX

Available on-demand

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Join us for our first-ever EX Trends webinar, where AI meets the future of work, empowering IT and HR leaders with strategies for an efficient and data-driven employee experience.

Watch now
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Register now to join us on June 11th


With AI, it’s no longer a question of when, but how. Just as CX harnessed AI-powered solutions to optimize experiences, deliver personalization, and boost efficiency, so has EX. AI tools have opened up new possibilities, reshaping the workplace and creating new possibilities for the employee experience. In fact, 79% of IT and HR leaders have cited that AI capabilities enhance the quality of work performed by employees.

 


In our EX trends webinar, you will hear directly from IT and HR leaders as they share their perspective on these trends and provide insights on how they are addressing these shifts to meet the rising expectations of their employees.

Key takeaways

In this webinar, you will learn how to:

•

Build an AI-augmented workforce for complex tasks and competitive edge

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Offer adaptable, customizable, self-service tools to meet employee expectations

•

Use data-driven strategies for business decisions amid remote work challenges

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The agenda

Drop into the future with Zendesk. Learn about our latest AI innovations—from groundbreaking Generative AI to enhanced data security and privacy. See how you can unlock the full power of AI in customer and employee experience.

10:00am

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10:00am

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10:00am

Schedule item

Schedule description.

External thought leadership speaker

Name Surname

Title at Company


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Meet our speakers

Morgan Shannon

Chief Technology Officer

Corporate Director of HR Shared Services, New York-Presbyterian Hospital

Mike Morrison

SVP of Customer

Success

Senior Director of Operations, Indeed

Athen Papakostas

SVP of Global

Advocacy 

VP, Technical Business Development, TeamViewer

Josh Bean

Chief Technology Officer

Business Lead, Employee Experience,
Zendesk

Paulette Chafe

SVP of Customer

Success

Senior Director of Thought Leadership & Product Marketing,
Zendesk

Gary Aliff

SVP of Global

Advocacy 

VP of Employee experience Systems,
Zendesk

Available on-demand

Our 2024 report highlights the ten trends CX leaders must understand in order to deliver intelligent CX. 


During our event, you’ll learn how to apply report insights to your business—so you can keep building a future-proof strategy that outpaces the competition.

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Thank you to our sponsors

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THE VENUE

Virgin Hotels


4455 Paradise

Road, Las Vegas

A fresh destination catered to the curious. Hailed as “The coolest resort off the block”, We’re hiring out this boutique hotel specifically for our attendees.

ZENDESK WEBINAR

Explore the future of intelligent EX - AMER

The CX Trends 2024 report

Wednesday
, 
January 
24

January 24 at 10am (GMT)

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Join us for our first-ever EX Trends webinar, where AI meets the future of work, empowering IT and HR leaders with strategies for an efficient and data-driven employee experience.

Register now
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