With banks moving customers out of branches and towards using online services, a wave of fintech startups with a ‘digital only’ approach its shaking the industry while putting customers at the heart of the future of banking.
Join us on a fireside chat with Mettle to discuss key learnings on how to improve CX in business banking and hear how other Zendesk Customers like Starling Bank, GoCardless and Wise remain agile in these uncertain times.