GOT BAG: an established leader in the e-commerce industry since 2016, is an eco-friendly, fashion-forward backpack & lifestyle accessories brand dedicated to raising awareness and cleaning our oceans from plastic pollution. Their products are made of recycled ocean impact plastic.Â
Join us for this unmissable opportunity for companies looking to make their mark in the e-commerce world as you'll gain invaluable insights into their journey, including the challenges they faced, the mistakes they made, and how they turned those into learning opportunities.Â
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Moreover, you will have the unique chance to learn how they have built their impressive chatbot to handle incoming customer inquiries, which has led to:
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- 68% of the customers who interact with their chatbot, get their query automatically solved without the need for an agent to be involved.
- One-touch ticket rate of 87.9%
- 97.1% of customer satisfaction score
Lastly, you'll have the opportunity to engage in a Q&A session, allowing you to ask specific questions and gain tailored advice for your startup.Â
Can't make it? You can still watch the on-demand recording afterward by registering.