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Schedule description.

On what date does the event take place?

The event is scheduled for Wednesday, May 31, 2024.

ZENDESK PRESENTS

Harness the power of CX

Monday
, 
April 
10

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

JUNE 3 AT 11AM, JOHANNESBURG

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Join us in Johannesburg and learn more about how to harness the power of CX in your organisation.

Register now
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Support your CX vision


We're gathering around 200 customers to talk about the latest in CX. You can expect an inspiring customer panel, Zendesk roadmap, our vision for the future and plenty of time for networking with Zendesk execs and your peers.


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Key takeaway 5

Event content

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Agenda

11:00 - 11:30

Registration and refreshments


11:30 - 11:40

Welcome from your host - Eric Jorgensen, VP Sales

11:40 - 12:00

Updates from Tom Eggemeier, CEO

12:00 - 12:30

The Future of CX - Adrian McDermott, CTO


12:30 - 13:00

Refreshments


13:00 - 13:30

Product updates and roadmap


13:30 - 14:00

Customer panel


14:00 - 14:05

Closing comments


14:05 - 15:00

Refreshments and networking



 *subject to change


Speakers

Tom Eggemeier

CEO

Zendesk

Adrian McDermott

CTO

Zendesk

Eric Jorgensen

Vice President, Enterprise Sales

Zendesk

Meet our speaker

Born in Helsinki and grown in Berlin, Ultimate is building the world’s most powerful virtual agent platform, powered by industry-leading AI.

Thank you to our sponsors

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Gold Sponsors

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Silver Sponsors

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Location

The Forum

The Campus

Ground Floor Wanderers Building

Cnr Sloane Street & Main Road, 

Bryanston, 2021


Frequently Asked Questions

On what date does the event take place?

The game is on Tuesday, June 11th, 2024 at 7:10PM.

What is Dodger Stadium's bag policy?

Bags, backpacks, beach bags, hard/soft coolers, large purses, etc. are no longer permitted. Only adult diaper bags, diaper bags that accompany infants, clear plastic bags smaller than 12”X12”X6”, and non-clear wristlets/clutches no larger than 5”x8”x2” are permitted and subject to search.

Where can I find parking?

General Parking


Uber
Uber drop-offs are permitted at any of Dodger Stadium's three (3) open entry gates. When the game is over, head to the Uber Zone in Lot 11, outside of the stadium gates and next to the Sunset, Gate A parking entrance.

 

Metro Rail to Dodger Stadium Express

Public Transit

Ticketing

Screenshots of tickets are not considered valid tickets and will not scan at the gates. You must present a valid mobile ticket (and not a screenshot) to be permitted entry into the stadium.

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This event is now fully booked, please email sarah.lewis@zendesk.com to be added to a waitlist