Presentando a Tymeshift

Name: Presentando a Tymeshift
Start: 2023-09-06T10:00:00-04:00
End: 2023-09-06T11:00:00-04:00
Location: Virtual

12pm

Schedule item

Schedule description.

When does the event take place?

The event takes place from September 1st to the 2nd.

BROADCAST 2

Wishes you a wonderful day

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BROADCAST 2

Wishes you a wonderful day

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BROADCAST 2

Wishes you a wonderful day

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Wishes you a wonderful day

Speaker Name

Job Title

Mrs Robinson

Wishes you a wonderful day

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What agile event programs are and why they're essential

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What agile event programs are and why they're essential

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What agile event programs are and why they're essential

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

Speaker Name

Short speaker biography.

ZENDESK WEBINAR

May

, 2023

Custom space for time zones

BROADCAST 1

• North America

8:30am PDT | 11:00am EDT

• Europe/Middle East

4:30am BST | 5:30pm CEST

Text goes here

Zendesk Relate is a global production, with three broadcasts in 24 hours. If you prefer another time, pick from these options.

BROADCAST 2

• North America

6:00am PDT

• Asia Pacific

6:00am SGT

11:00am AEDT

Text goes here

BROADCAST 3

• Asia Pacific

11:00am IST

1:30pm SGT

3:30pm AEDT

Text goes here

BROADCAST 4

• Latin America

10:00am PDT | CDMX

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ZENDESK WEBINAR

May

, 2023

Custom space for time zones

BROADCAST 1

• North America

8:30am PDT | 11:30am EDT

• Europe/Middle East

4:30pm BST | 5:30pm CEST

Text goes here

Zendesk Relate is a global production, with five broadcasts in 24 hours. If you prefer another time, pick from these options.

BROADCAST 2

• North America

6:00pm PDT

9:00pm EDT

May 11th

• Asia Pacific

9:00am SGT
11:00am AEST

• Europe/Middle East

8:30am GMT +3

9:30am GMT +4

Text goes here

BROADCAST 3

• Asia Pacific

11:00am IST
1:30pm SGT

3:30pm AEDT

Text goes here

PT-BR BROADCAST

• Latin America

May 11th

10:00am BST

Text goes here

ES-LA BROADCAST

• Latin America

May 11th

10:00am CDMX

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ZENDESK WEBINAR

Zendesk invites you to our global flagship conference

May

, 2023

Custom space for time zones

BROADCAST 1

North America

8:30am PDT

11:30am EDT

Europe/Middle East

4:30pm BST

5:30pm CEST

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ZENDESK PRESENTS

Presentando a Tymeshift

Disponible bajo demanda

Broadcast 1

La última adquisición de Zendesk aporta la gestión de la fuerza laboral con tecnología de IA para los clientes.

Únete a nosotros y ve en la práctica cómo Tymeshift te puede ayudar a:

Rastrear la actividad, la productividad y la eficiencia de los agentes en tiempo real.
Ahorrar un tiempo valioso previamente gastado en tareas manuales de gestión de la fuerza laboral.
Automatizar los horarios, las previsiones y los informes en tiempo real.

Ver ahora

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Zendesk Relate is a global event, with five broadcasts in 24 hours. Register for the one that suits you.

Broadcasts 1, 2 and 3, will be in English, supported by local language closed captioning. Broadcast 4 will be in Portuguese and 5 in Spanish.

BROADCAST 2

• North America

6:00pm PDT

9:00pm EDT

• Asia Pacific,

May 11th

9:00am SGT

11:00am AEST

• Europe/Middle East

8:30am GMT+3

9:30am GMT+4

BROADCAST 3

• Asia Pacific

11:00am IST

1:30pm SGT

3:30pm AEST

BROADCAST 4

• Latin America,

May 11th

10:00am BRT

PT-BR

BROADCAST 5

• Latin America,

May 11th

10:00am CDMX

ES-LA

Zendesk Relate is a global event, with five broadcasts in 24 hours. Register for the one that suits you.

All broadcasts will be in English, supported by local language closed captioning. Two of our broadcasts will have some bonus content delivered by local speakers in the local language, Broadcast 4 in Portuguese and Broadcast 5 in Spanish.

BROADCAST 2

North America

6:00pm PDT

9:00pm EDT

Asia Pacific,

May 11th

9:00am SGT

11:00am AEST

BROADCAST 3

Asia Pacific,

May 11th

11:00am IST

1:30pm SGT

3:30pm AEST

BROADCAST 4

Latin America,

May 11th

10:00am BRT

PT-BR

BROADCAST 5

Latin America,

May 11th

10:00am CDMX

ES-LA

ZENDESK WEBINAR

May

, 2023

Custom space for time zones

BROADCAST 1

• North America

8:30am PDT | 11:00am EDT

• Europe/Middle East

4:30am BST | 5:30pm CEST

Text goes here

Zendesk Relate is a global production, with three broadcasts in 24 hours. If you prefer another time, pick from these options.

BROADCAST 2

• North America

6:00am PDT

• Asia Pacific

6:00am SGT

11:00am AEDT

Text goes here

BROADCAST 3

• Asia Pacific

11:00am IST

1:30pm SGT

3:30pm AEDT

Text goes here

PT-BR BROADCAST

• Latin America

10:00am BST

Text goes here

ES-LA BROADCAST

• Latin America

10:00am CDMX

Text goes here

BROADCAST 2

• North America

6:00am PDT

• Asia Pacific

6:00am SGT
11:00am AEDT

Text goes here

BROADCAST 3

• Asia Pacific

11:00am IST
1:30pm SGT

3:30pm AEDT

Text goes here

PT-BR BROADCAST

• Latin America

10:00am BST

Text goes here

ES-LA BROADCAST

10:00am CDMX

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A Tymeshift agora é uma empresa da Zendesk

Visibilidade da atividade, atendimento e adesão do agente

Uma XP de agente lindamente simple — dentro da Zendesk

Join us online, as we renew our focus on the next—and most notable—season of customer service.

Our product vision is robust. We’ll show you Zendesk AI updates, and how we’re making the agent experience more intuitive for all.

Sobre o webinar

A última aquisição da Zendesk traz o gerenciamento da força de trabalho com tecnologia de IA para os clientes.

Junte-se a nós e veja na prática como o Tymeshift te ajuda a:

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Rastrear a atividade, a produtividade e a eficiência dos agentes em tempo real.

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Economizar um tempo valioso gasto anteriormente em tarefas manuais de gerenciamento da força de trabalho.

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Automatizar os agendamentos, previsões e relatórios em tempo real.

Inscreva-se agora

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Join us online, as we renew our focus on the next—and most notable—season of customer service.

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

In the 90 minute keynote, you’ll hear from top thinkers, see features in action, and collect lessons to level up your business.

Keynote highlights

Learn about the latest and greatest product updates around AI, managing the evolving and expanding role of service, and data security.

Keynote highlights include:

•

A welcome from Tom Eggemeier, Chief Executive Officer at Zendesk

•

The future of CX, presented by Adrian McDermot, Chief Technology Officer at Zendesk

•

Updates on the Zendesk company vision and new product announcements

Text goes here

Join us online, as we renew our focus on the next—and most notable—season of customer service.

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

In the 90 minute keynote, you’ll hear from top thinkers, see features in action, and collect lessons to level up your business.

Keynote highlights

Learn about the latest and greatest product updates around AI, managing the evolving and expanding role of service, and data security.

Keynote highlights include:

•

A welcome from Tom Eggemeier, Chief Executive Officer at Zendesk

•

The future of CX, presented by Adrian McDermot, Chief Technology Officer at Zendesk

•

Updates on the Zendesk company vision and new product announcements

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Agenda

Our agenda lets you roam. Enjoy keynotes that spur innovation or meet with experts to solve your challenges. Best of all, it’s quality time with people who just get it.

Apertura

Descubre Tymeshift - Conoce la visión general de la nueva solución de Zendesk

Speaker:

José Luis Oria, Sr. Technical Account Manager, Zendesk

Catarina Azevedo, Tymeshift Specialist, Zendesk

Panel

Demostración práctica de Tymeshift
Benefícios de usar Tymeshift

Speaker: Catarina Azevedo, Tymeshift Specialist, Zendesk

Speakers

José Luis Oria

Senior Technical Account Manager,

Zendesk

Catarina Azevedo

Tymeshift Specialist,

Zendesk

Join us online, as we renew our focus on the next—and most notable—season of customer service.

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Our agenda has something for everyone. Across 90 minutes, hear from top thinkers, see features in action, and collect lessons to level up your business.

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Palestrantes

Tom Eggemeier

Chief Executive Officer at Zendesk

Adrian McDermott

Chief Technology Officer at Zendesk

Lisa Kant

Senior VP of Solutions & Product Marketing at Zendesk

Cristina Fonseca

Vice President of Product at Zendesk

Bandar El-Eita

Senior Director of Product Marketing at Zendesk

Paxton Cooper

Senior VP of Product Management at Zendesk

Jonathan Aniano

Senior Vice President of Product, CRM Applications at Zendesk

Será um prazer ter você com a gente, nos vemos lá!

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Inscreva-se agora

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Nominations are open for the in-person event in San Francisco. This is an exclusive event, tailored to executives. Learn more.

Sponsors

PLATINUM SPONSOR

GOLD SPONSORS

SILVER SPONSORS

Thank you to our sponsors

Platinum Sponsor

Gold Sponsors

Silver Sponsors

Zendesk Relate is a global event, with five broadcasts in 24 hours. Register for the one that suits you.

[For broadcasts 1, 2, 3]
This broadcast will be in English, supported by local language closed captioning.

[For broadcast 4]
This broadcast will be in Portuguese, supported by local language closed captioning.

[For broadcast 5]
This broadcast will be in Spanish, supported by local language closed captioning.

BROADCAST 2

• North America

6:00pm PDT

9:00pm EDT

• Asia Pacific

9:00am SGT

11:00am AEST

• Europe/Middle East

8:30am GMT+3

9:30am GMT+4

Register here

BROADCAST 3

• Asia Pacific

11:00am IST

1:30pm SGT

3:30pm AEST

Register here

BROADCAST 4

• Latin America,

May 11th

11:00am IST

1:30pm SGT

3:30pm AEST

Register here

BROADCAST 2

• North America

6:00pm PDT

9:00pm EDT

• Asia Pacific,

May 11th

9:00am SGT

11:00am AEST

• Europe/Middle East

8:30am GMT+3

9:30am GMT+4

BROADCAST 2

• North America

6:00pm PDT

9:00pm EDT

• Asia Pacific,

May 11th

9:00am SGT

11:00am AEST

• Europe/Middle East

8:30am GMT+3

9:30am GMT+4

BROADCAST 2

• North America

6:00pm PDT

9:00pm EDT

• Asia Pacific,

May 11th

9:00am SGT

11:00am AEST

• Europe/Middle East

8:30am GMT+3

9:30am GMT+4

BROADCAST 2

• North America

6:00pm PDT

9:00pm EDT

• Asia Pacific,

May 11th

9:00am SGT

11:00am AEST

• Europe/Middle East

8:30am GMT+3

9:30am GMT+4

Zendesk Relate is a global event, with five broadcasts in 24 hours. Register for the one that suits you.

Broadcasts 1, 2 and 3, will be in English, supported by local language closed captioning. Broadcast 4 will be in Portuguese and 5 in Spanish.

BROADCAST 2

North America

6:00pm PDT / 9:00pm EDT

Asia Pacific, May 11th

9:00am SGT / 11:00am AEST

Europe/Middle East, May 11th

8:30am GMT+3 / 9:30am GMT+4

BROADCAST 3

Asia Pacific,

May 11th

11:00am IST / 1:30pm SGT / 3:30pm AEST

BROADCAST 4

Latin America, May 11th

10:00am BRT PT-BR

BROADCAST 5

Latin America, May 11th

10:00am CDMX ES-LA

RESOURCES

Go to zendesk.com/

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Schedule

Optional Day Information or Subheader

12pm

Welcome

Check in with the event organizers, network, and get settled in.

1pm

Keynote presentation: rhetoric and the art of collaborative discussion

Enjoy a keynote from Jane Robinson.

2pm

Questions and answers

At 2pm we will open the floor for a question and answer period.

Presentando a Tymeshift

A CX event for topsy-turvy times

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Video

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Location