The Next Big Zendesk AI Drop

Name: The Next Big Zendesk AI Drop
Start: 2023-10-05T09:00:00-04:00
End: 2023-10-05T10:30:00-04:00
Location: Virtual Event

Digital broadcast | Thursday, October 5

9am IST | 11:30am SGT | 12:30pm KST | 2:30pm AEDT

Get the latest news and announcements on Zendesk AI, including new generative AI capabilities and what it means for CX, EX, and data security.

Register now to secure your virtual seat for a major upgrade in customer experience.

This broadcast will be delivered in English with closed captioning available in Korean, Simplified Chinese, Thai, and Bahasa Indonesia

Register for the broadcast

More broadcast times available

Broadcast 1, October 4

Register now

Broadcast 2, October 4

2pm PDT | 4pm CDT | 5pm EDT | 3pm CST | 6pm BRT

Register now

Agenda highlights

Drop into the future with Zendesk. Learn about our latest AI innovations—from groundbreaking Generative AI to enhanced data security and privacy. See how you can unlock the full power of AI in customer and employee experience.

Hosted by:

Allie K. Miller, AI leader, advisor, and investor

Welcome

Our CEO, Tom Eggemeier, shares his thoughts on the latest and greatest developments in customer experience.

Generative AI

Welcome to the next wave of innovation for AI—Generative AI. We’ll show you how it’s creating new possibilities for customer experiences, and how to unlock them using Zendesk AI.

AI for Employee Experience

The impact of AI extends beyond customer experience—it’s also helping IT and HR teams solve employee issues faster. Hear how Zendesk is using AI to transform employee experiences.

Advanced Data Privacy & Protection

In the rapidly evolving AI landscape, ensuring robust data privacy and protection is critical. Learn how Zendesk is helping customers embrace AI, while keeping privacy and security at the forefront.

Ask The Experts

After the keynote, stick around to get your questions answered live during our Ask the Experts session.

Meet our event host, Allie K Miller

Allie is an AI leader, advisor, and investor who has led multiple global AI initiatives at two of the five largest cloud providers in the world, Amazon and IBM. With more than 1 million followers on LinkedIn, Allie is also one of the most well known AI influencers in the world. In addition to her professional achievements, Allie is also a National Ambassador for AAAS and a public policy advocate, working to promote the responsible development and deployment of AI.

She has been recognized with numerous awards, including LinkedIn Top Voice for the last five years, Chief in Tech's Top 100 Women in Tech to Watch, and Award Magazine's Top 50 Women in Tech.

Register now

Are you available to join us in New York?

We’d love for you to join us in-person for a full day of product announcements, interactive demos, and networking with industry peers.

You’ll hear from Zendesk experts, customers, and special guest speakers. And we’ll cap it off with a happy hour and live music.

Register to attend in-person

Our speakers

Tom Eggemeier

CEO

Zendesk

Lisa Kant

SVP Solutions & Product Marketing

Zendesk

Candace Marshall

Senior Director, Product Marketing

Zendesk

Allie K. Miller

AI Leader, Advisor, and Investor

9 am

Breakfast and Registration

10:15 am

Welcome and Introductions

10:30 am

Product Announcement Keynote

11:15 am

Product Demo on Main Stage

11:35 pm

Explore Time in Always-On area

12:30 pm

Lunch

1:30 pm

Tom's Thoughts

1:45 pm

Networking Session

2:45 pm

What's Next in Business Panel featuring The Economist

3:30 pm

Networking Break

4 pm

Closing Keynote

5 pm

Happy hour + Networking

Speakers will be announced soon

Schedule

10:15 am

Welcome

2 pm

Roundtable Discussion: “What Makes an Effective Virtual Event?”

“What Makes an Effective Virtual Event?” is a roundtable panel, hosted by moderator Leslie Patel.

Location: Orange Room

Frequently Asked Questions

On what date does the event take place?

The event is scheduled for Wednesday, May 31, 2024.

About

Here is an introduction to a bulleted list of facts about events

Events help bring people closer together in the information age
Seven times out of ten, the experiences people remember most in life happen at events
When it comes to the type of event to host, meet your attendees where they are

Agenda

Join a keynote, a panel with Zendesk customers or more technical conversations on AI. Don’t miss out on all the activations, demos, Partner breakouts and networking!

The keynote: The era of intelligent CX

An intelligent future is calling – hear updates on Zendesk AI, the evolving role of service, and predictions for the future of customer experience. Plus, we’ll reveal our vision for unlocking intelligent CX across your business.

Deep Dive: Harness the possibilities of AI

Introducing Zendesk AI and our expert take on how AI can help you boost ROI, improve efficiency across the customer journey, and deliver exceptional service.

Deep Dive: Enterprise Management

Learn...

CX Trends: Emerging industry trends

Punchy session with a deeper look into emerging industry trends and reflection on which are here to stay.

Core CX Use Cases / Business Challenges with customers

Listen to some of our experts and customers chat through current business challenges and how they've been able to use core cx to mitigate business uncertainty.

Closing Keynote

....

Meet the Speakers

Firstname Surname

This is what I do

Company name

Firstname Surname

This is what I do

Company name

It would be great if you could join us

“

”

Chelsea Industrial

535- W549 28th St

New York City, NY, 10001

FAQ

On what date does the event take place?

The event is scheduled for Wednesday, October 4, 2023.

Where is the event being hosted?

The event will take place at the Chelsea Industrial bulding in NYC.

Hotel recommendations:

- Selina Chelsea, 518 W 27th St, selina.com
- Courtyard by Marriott New York Manhattan/Midtown West, 461 W 34th St., marriott.com
- Holiday Inn Express New York City - Chelsea, 232 W 29th St, ihg.com
- Fairfield Inn & Suites by Marriott New York Midtown, 325 W 33rd St, marriott.com

Location

Address line

Go to zendesk.com/

Back to top

RSVP now

Register now