Zendesk Real Talk with IT Leaders

Name: Zendesk Real Talk with IT Leaders
Start: 2026-02-25T13:00:00-05:00
End: 2026-02-25T14:00:00-05:00
Location: Check your inbox for an email from Zendesk with your unique event link.

Real Talk with IT Leaders:

Tackling the Top IT Trends for 2026

On Demand

Unpack the six critical insights defining success (and stress) for IT organizations in 2026, grounded in recent research and real-world experience from high-performing teams.

Watch now

Why now:

As IT leaders plan for 2026, pressure is coming from every direction: escalating cybersecurity threats, budget constraints, accelerating AI adoption, persistent talent gaps, and rising team burnout. The result for many organizations is constant firefighting, with little room to move the business forward.

Join leading IT executives from Zendesk, Thoughtworks, and PagerDuty for candid insights and proven strategies that tackle these challenges head-on.

You'll hear from:

Banu Pavithra Varagamurthy

Director, Head of Global DAMO

Thoughtworks

Matthias Goehler

CTO, EMEA

Zendesk

Orna Morris

Senior Solution Consultant

Zendesk

Lee Fredricks

Director Solutions Consulting, EMEA

PagerDuty

What to expect:

You’ll walk away with at least three actionable strategies you can implement this quarter to address your most pressing IT leadership challenges and priorities, and position your organization for success in 2026.

This isn’t a one-way presentation. With live polling, you will help prioritise the discussion in real time. Our expert panel will share candid lessons learned, hard-won tradeoffs, and practical frameworks IT leaders are using today as they prepare for the year ahead.

This event includes:

- Live polling to guide discussion priorities
- Panel debate on research insights and rankings
- Real-world case studies from IT leaders
- Live Q&A for immediate, practical answers
- Strategic frameworks you can apply immediately

What to expect