Zendesk presents: San Francisco Roadshow 2024

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What agile event programs are and why they're essential

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Wishes you a wonderful day

On what date does the event take place?

The event is scheduled for Wednesday, May 31, 2024.

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12pm

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Schedule description.

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ZENDESK PRESENTS

San Francisco Roadshow

Thu

,

July

18

@

8:00am

-

1:00pm

The Jay Hotel

The future of CX is coming to you

We’re bringing the world of exceptional experience to your doorstep. You’ll see product innovations in action, learn how to apply new technology like AI to your business, and meet industry peers—right here in San Francisco.

Register now

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Agenda

8:30AM

Check in & breakfast

Pick up your name tag, get your swag bag, and connect with peers over a light breakfast.

9:00am

Unveiling what’s next: Revolutionizing service with the power of AI

Zendesk leaders will share our vision for the future of exceptional experiences. Hear about the latest product innovations and see them in action during this keynote session.

9:30AM

Power your CX teams with Zendesk AI

Zendesk product experts will dive deep into how you can start unlocking the potential of AI for your business.

10:15AM

Leading with CX in an AI Era ft. Iterable and Accolade

Our panel of customers will share their experiences and advice for how to effectively lead CX teams during a time when AI is top of mind.

11:00am

Roundtable discussions

Network with other local leaders in an organized roundtable format. Meet our customer panelists and discuss challenge areas in your organization while sharing learnings.

12pm

Lunch

Debrief the day with fellow leaders over lunch and conversations.

Meet the speakers

Jeannette Leong

Vice President, AMER Marketing

at zendesk

Justine Carroll

Director, Product Marketing

at zendesk

Jeremy Korman

SENIOR product marketing manager at zendesk

Panchaya Pimprapoat

SENIOR PRODUCT MARKETING MANAGER AT ZENDESK

Neil Smith

vice president, technical support at iterable

Ann Nguyen

Sr. Director of operations at accolade

Michael Zayac

senior solution consultant

at zendesk

FAQ

What is a Roadshow?

Zendesk Presents: San Francisco Roadshow is a customer experience event where we bring industry keynotes, product sessions, and networking to your town.

Who should attend this event?

Professionals in all roles and industries working with customer experience.

Will food and beverage be provided?

Yes, food and beverage will be provided for a light breakfast and a networking lunch.

What does public transportation to the event look like?

The Jay, Autograph Collection is a 9 minute walk from the Ferry Building and a 9 minute walk from the Embarcadero BART station.

Is there onsite parking?

The Jay offers valet parking or reserve a spot in a nearby parking garage via SpotHero.

Who should I contact if I have questions?

Please reach out to dstephan@zendesk.com with any questions.

The Jay, Autograph Collection

433 Clay Street

San Francisco, CA 94111

Go to zendesk.com

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