Registrations

Check-in, network and get settled in with a cup of coffee or tea

Welcome

Introduction and Overview of Zendesk

The CX Revolution: Past, Present & Future

With AI dominating news headlines, many businesses are scrambling to adapt to this new normal. But the question remains, how how did we get here & where are we heading? What does history have to say about businesses that stood the test of time? Join us in this AI executive session as we dive deep into the future of customer experience

Demo: Zendesk AI & ChatGPT

Discover how companies can leverage Zendesk's AI-enabled Immersive CX to revolutionise the way customers purchase products, interact with businesses, and resolve their issues using generative AI technology

Customer Panel Discussions

1) James Ballinger, Customer Care Manager, PetDirect.co.nz

2) James Bergin, Executive General Manager, Technology Strategy & Integration, Xero

3) Liz Tay, Digital Operations Manager, AA Insurance NZ

Q & A followed by networking drinks & canapes 

Ends