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14:30 PM

The kyenote

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. 

thursday

March 27

Breakfast and expo open

Networking sessions

Lunch

Networking sessions

Breakouts and networking sessions

Afternoon keynote

Closing party

•

What agile event programs are and why they're essential

LONDON | 10th JUNE | CORNER CORNER

zendesk

showcase

London

Get ready for an exhilarating day at Zendesk Showcase in London on June 10th, 2026! Immerse yourself in a whirlwind of exclusive insights and transformative trends that will revolutionise your approach to customer experience.


Be the first to witness our cutting-edge product innovations and hear riveting stories from customers on their AI-led CX adventures. Hear about the latest product updates from AI Voice, Copilot, QA & AI Agents, Contact Centre & Employee Services.

Dive into dynamic sessions with workshops, live demos, and inspiring expert panels.

Don't miss out—apply now to claim your spot, space is limited!  Your attendance is secured once you receive our confirmation email and prepare for a day full of inspiration and discovery!

Register now
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Here's what to expect

Discover

Preview AI innovations driving the future of customer experience.

Get inspired

Hear emerging trends from AI and CX visionaries.

Connect

Network with CX, IT and HR leaders across industries.

Here's what to expect

Join us for a dynamic day of inspiring keynotes, interactive workshops, and live demos showcasing the latest AI innovations transforming customer experience. Here’s what you can look forward to during the day:

This demo wil showcase:


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CTO Adrian McDermott shares his vision and thoughts on what’s next in AI.

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Hear inspiring stories from customers revolutionising service with Zendesk.

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Don’t miss the keynote with tech journalist Vivianne Bendermacher and her AI avatars as she dives into how AI can shape our world.

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Engage in workshops designed to boost your AI readiness and unlock new opportunities.

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Meet with our experts, grab a demo & chat with industry peers.

Agenda 

9:30 AM-10:30AM

Registration & check in

Pick up your badge and grab a refreshment ,mingle around the expo area and connect with peers across a variety of industries .

11:00 AM

Sessions Start

Join & discover our vision for the future of exceptional experiences & unveiling the latest innovations in AI, automation in CX & ES. You’ll be the first to hear about the latest product innovations.

12:30 PM

Lunch & networking

Whether you’re dropping into a product demo, taking part in our networking workshop, visiting a sponsor booth, or chatting over a refreshment - there’ll be plenty of time to get to know your fellow attendees.

14:00 PM

Breakout sessions

Choose from a variety of sessions to create your own journey. More details on breakout session coming soon. 

16:00 PM

Panel discussions

More details coming soon.

17:30 PM

Networking time

Cap off the day with great food & refreshing drinks.

Multi-day agenda

thursday

March 27

Breakfast and expo open

Networking sessions

Lunch

Networking sessions

Breakouts and networking sessions

Afternoon keynote

Closing party

thursday

March 27

Breakfast and expo open

Networking sessions

Lunch

Networking sessions

Breakouts and networking sessions

Afternoon keynote

Closing party

thursday

March 27

Breakfast and expo open

Networking sessions

Lunch

Networking sessions

Breakouts and networking sessions

Afternoon keynote

Closing party

Speakers

Adrian McDermott

CTO, Zendesk

Lisa Kant

SVP, Field and Partner Marketing, Zendesk

Shana Simmons

Chief Legal Officer, Zendesk

Vivianne Bendermacher

Technology Journalist & Keynote Speaker, Vivianne Tech

 Sarah Al-Hussaini

VP, AI GTM, Zendesk

John Kelleher

VP Sales UKI, Zendesk

Matthias Goehler

Chief Technology Officer, EMEA, Zendesk

Cristina Fonseca

VP Product, Zendesk

Emma Acton

VP Marketing, EMEA, Zendesk

Highlights from 2025 

Location

Corner Corner,
Maritime St,
London SE16 7LL,
United Kingdom

Save your spot now, we are looking forward seeing you in London!

Thank you to our sponsors

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©Zendesk 2026

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