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What agile event programs are and why they're essential

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ZENDESK PRESENTS

Startup Workshop

Monday
, 
April 
10

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

October 15 at 9 AM, London

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Work on your instance LIVE alongside our awesome CSM

Register now
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Zendesk Event Image

About

Join us at 9:00 AM on October 15th at our Zendesk office, for our Startup Workshop.

 

Throughout the day we will have a series of hands on workshops and inspirational sessions with our Customer Success Manager, who will share tips for getting the most out of your Zendesk solution.

 

 You will have the chance to ask all of your questions as well as connect with like-minded startups.

 

Breakfast, lunch and drinks will be provided, on top of all the fun activities that we have planned.

 

Spots are very limited, secure yours now!

 

In order to attend this session, the participant needs Admin access to their Zendesk account and must bring their laptops.

 



Key takeaways:

Event content

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Agenda

8:15 AM

Welcome drinks + Breakfast

Doors will open at 8:15 am

8:50 am

Intro from our host

Meet the team and what to expect from this workshop

9:00 am

Workshop 1 - Crawl - Started from the bottom now we email

Learn top tips from Zendesk's training team on getting your email right  

30 min | 5 Min Task to collect points

10:15 am

Break


10:30 am

Workshop 2 - Walk - Got my whole team here

Grouping up to enjoy the view

60 Min | 5 Min Task to collect points

11:55 am

Lunch

On us!

12:55 pm

Workshop 3 - Workin' all right, traffic on the way home

Triggers & Automation

60 Min | 5 Min Task to collect points 

1:55 - 3pm

Q&A | Awards + networking


Speakers

Jaschi Mikolajski

Customer Success Manager, Startups

Zendesk

Meet our speaker

Born in Helsinki and grown in Berlin, Ultimate is building the world’s most powerful virtual agent platform, powered by industry-leading AI.

Thank you to our sponsors

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Location

Zendesk London office:

30 Eastbourne Terrace, London W2 6LA, United Kingdom

Hey CX leaders and teams!

Can't make it?

Please join us for a roundtable dinner over drinks and great food to discuss how the Fintech companies in the UK have evolved into unavoidable players in recent years and forever challenging the status quo in the industry.


This invite-only event is an opportunity to discover the latest customer experience trends of 2022 and what this year looks like for companies and the industry they play in. Joining us on the day will be two of our fastest-growing fintech customers HyperJar and Roava a subsidiary of FCMB UK. Get your questions at the ready!

Check out alternative event dates
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