•

What agile event programs are and why they're essential

Firstname Surname

This is what I do

Company name

Mrs Robinson
Mrs Robinson
Wishes you a wonderful day
Logo
Logo
Logo

12pm

Schedule item

Schedule description.

ZENDESK PRESENTS

Startup Workshop

Monday
, 
April 
10

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

AUGUST 13 AT 9AM, Berlin

This is a cool intro line to the event.

Work on your instance LIVE alongside our awesome CSM

Register now
Text goes here
X
Zendesk Event Image

About


Join us at 9:00 AM on August 13th at the Ultimate office, for our Berlin Startup Workshop.

 

Throughout the day we will have a series of hands on workshops and inspirational sessions with our Customer Success Manager, who will share tips for getting the most out of your Zendesk solution.

 

Additionally, one of our super customer will talk about their startup journey. 

 

You will have the chance to ask all of your questions as well as connect with like-minded startups.

 

Breakfast, lunch and drinks will be provided, on top of all the fun activities that we have planned.

 

Spots are very limited, secure yours now!

 

In order to attend this session, the participant needs Admin access to their Zendesk account and must bring their laptops

Key takeaways:

Event content

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Agenda 

8:15 AM

Welcome drinks + Breakfast

Doors will open at 8:15 am

8:50 am

Intro from our host

Meet the team and what to expect from this workshop

9:00 am

Workshop 1 - Crawl - Started from the bottom now we email

Learn top tips from Zendesk's training team on getting your email right  

30 min | 5 Min Task to collect points

9:30 am 

Our guest Martin Lutz will take the stage

He will share his journey with Zendesk and tips on how to maximise Zendesk's capabilities

10:15 am

Break


10:30 am

Workshop 2 - Walk - Got my whole team here

Grouping up to enjoy the view

60 Min | 5 Min Task to collect points

11:55 am

Lunch

On us!

12:55 pm

Workshop 3 - Workin' all right, traffic on the way home

Triggers & Automation

60 Min | 5 Min Task to collect points 

1:55- 3pm 

Q&A | Awards + networking


Meet our hosts

Jaschi Mikolajski

Customer Success Manager, Startups

Zendesk

Martin Lutz

Lead of Customer Happiness & Experience

GOT BAG

Meet our speaker

Born in Helsinki and grown in Berlin, Ultimate is building the world’s most powerful virtual agent platform, powered by industry-leading AI.

Thank you to our sponsors

Platinum Sponsor

Logo

Gold Sponsors

Logo
Logo
Logo
Logo

Silver Sponsors

Logo
Logo
Logo
Logo

Location

Paul-Lincke-Ufer 39/40/Hof 4, 10999 Berlin, Germany

Can't make it?

Register to attend another upcoming workshop session in your city!


check out other cities/dates
Text goes here
X

Hey CX leaders and teams!

Can't make it? 

Register to attend another upcoming workshop session in your city!

Check out alternative event dates
Text goes here
X

RESOURCES

Go to zendesk.com

Zendesk events

 What's new

Terms of use

Privacy policy

Cookie policy

©Zendesk 2024

RSVPs Closed
Text goes here
X
Back to top
Text goes here
X
Openform
RSVP now
Text goes here
X
About
Agenda
Speakers
Openform
Register now
Text goes here
X
About
Agenda
Speakers
[confirmation_headline]
[confirmation_messaging]
Add to calendar
Text goes here
X
[confirmation_headline]
[confirmation_messaging]
Add to Calendar
Text goes here
X
Share with Friends
Facebook
Twitter
LinkedIn
Link
CONTACT THE ORGANIZER
Google   Outlook   iCal   Yahoo
Sorry, RSVPs have closed.