Cue the sparkling: The future of AI in CX

12
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13
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22

12pm

Schedule item

Schedule description.

Ellen Nelson

CEO & co-founder

Ellen Nelson is CEO and co-founder of Stone, a leading news and media company for young people.  From global affairs and politics to technology and science to sports and music, Stone offers insightful stories and compelling perspectives on the issues that define a generation.

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What agile event programs are and why they're essential

ZENDESK WEBINAR

Cue the sparkling: The future of AI in CX

There isn’t a holiday season without something sparkling (wine, tinsel, family time–take your pick!). And there isn’t modern customer experience without artificial intelligence (AI).

 

We’re combining two of our favorite things: holiday cheer and innovative technology advancements for our upcoming webinar.

 

Zendesk CTO Adrian McDermott will lead the group through his insights on AI’s next frontier, its impact to CX, and how to stay on the cutting-edge of your customer experience--sprinkled with a little holiday spirit. Please join us for a sparkling time! 

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Speakers

Adrian McDermott

Chief Technology Officer, Zendesk


Gary Richey

Territory Solution Consultant

Ellen Nelson is CEO and co-founder of Stone, a leading news and media company for young people.  From global affairs and politics to technology and science to sports and music, Stone offers insightful stories and compelling perspectives on the issues that define a generation.

About


"Cue the Sparkling: The future of AI in CX" dives into how AI's next frontier and how organizations are incorporating AI into their 2023 plans. In this live event you'll hear insights on how AI's impact on customer experience will continue to evolve over the next five to ten years. We'll then dive into a real world example of how AI is changing our organizations.

Schedule

Event agenda

10 Am PT

Welcome (and a cheers!)

Keynote speaker introductions

10:05 Am PT

Keynote presentation: The future of AI in CX

Enjoy a keynote from Adrian McDermott.

10:30 Am PT

Real life example: Unity 

Hear from Gary Richey, Territory Solution Consultant on how Zendesk customers are evolving their AI strategy for the future. 

10:40 Am PT

Networking breakout sessions

Led by Zendesk industry experts, we'll explore how to refine your AI strategy for your 2023 plans. You'll be joined by other leaders in your same sector.

11 Am PT

Closing remarks

That's a wrap!

Cue the sparkling: The future of AI in CX

The future of AI in CX

This is an additional option for a descriptive block to let guests know about an aspect of your event program, a future event, a product, or anything else that might be helpful for them to know.

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