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What agile event programs are and why they're essential

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ZENDESK Startups PRESENTS

AI: Unscripted

Driving Operational Efficiency with AI

Wednesday
, 
July 
15
 – 
Thursday
, 
July 
16

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

July 21, 8:00AM PT/11:00AM ET, 60 MINUTES

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Moving AI from a great demo to a real-world operational business is one of the hardest challenges early-stage startups face. Simply using AI tools isn’t enough; to build a market-leading company, you need to know how to successfully deploy and scale AI across your entire organization, from your products and internal teams to your customer touchpoints, all while aggressively protecting your runway.  Join Sarah Al-Hussaini, VP of AI Revenue at Zendesk, alongside Techstars for an unscripted, tactical masterclass on leveraging AI for hyper-efficient operational scale. No hype, no scripts - just what actually works.

Register now
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Hosted alongside our partners







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Can’t make this date? We'll record the session for the Peachscore community.

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Meet your speakers

 

Sami Ghoche 

VP, Applied AI

Zendesk

Delivered with


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Gold Sponsors


 What you'll take away


Sarah will share the practical blueprints required to scale AI successfully, keeping your burn rate low and your velocity high, and the exact steps founders must take today to prepare their architecture for the next wave of AI innovation.


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Real world deployment: What it actually takes to successfully implement, measure, and scale AI across your products, teams, and customer base.

•

Operational DNA: How to inject AI into your everyday workflows to maximize output, keep headcount lean, and preserve precious runway.

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The future of AI efficiency: Our predictions on what product bets and startup opportunities will define the next wave of AI efficiency.

What to expect

Agenda (optional)

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Meet your speakers

 

Sarah Al-Hussaini

VP, AI Revenue

Zendesk

Perdie Alder (Moderator)

VC Partnerships

Zendesk

Save your spot and join us virtually on July 21.

An introductory paragraph set in a slightly larger size can help provide a rhythm to the typography and help increase the legibility of the page.

Can’t make this date? We'll record the session for the Techstars community.

register
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Meet our speakers


Born in Helsinki and grown in Berlin, Mark is building the world’s most powerful event producer platform, powered by industry-leading AI.

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©Zendesk 2026

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