Ellen Nelson is CEO and co-founder of Stone, a leading news and media company for young people. From global affairs and politics to technology and science to sports and music, Stone offers insightful stories and compelling perspectives on the issues that define a generation.
What's New at Zendesk 2022 Q1 AMER
Last year, customer engagement hit an all-time high. That’s why we’re dedicated to helping you exceed expectations with Zendesk. Join us to see our latest features—including new ways to collaborate—and best practices that will let you unlock growth with customer service.
What’s New at Zendesk consists of two separate tracks: Product Innovations and CX Best Practices. This lets you focus on what matters most to your business. See live demos, tips, and tricks that will help your business scale with rising customer expectations. Let’s get growin’.
Join us for three mini masterclasses that teach you to succeed in service. Learn how to deliver personalized support at scale, boost team efficiency, and see updates to Sell that unlock your door to sales success.
Messaging and Agent Workspace
Learn how to scale conversational experiences with your teams and customers.
Features: Resizing Context panel and Ticket field, side conversation improvements, and Flow Builder for social channels.
Platforms and apps
Learn to collaborate better and connect new integrations.
Features: Microsoft Teams and Zoom integrations.
What’s new with Sell
Learn how to automate sales workflows and close more deals.
Features: Sales Triggers, Subscriptions, and new Sell apps.
CX Best Practices
Join us for three sessions to stay up to date on the latest industry trends. Learn about tips, tricks, and partnerships that will help you unlock growth with customer service.
CX Trends 2022
Dive deep into our latest research—taken from over 97,000 Zendesk customers—to see what’s trending in the world of customer experience.
The top five traps that derail growth
Learn from others' experiences to avoid falling into common customer service traps.
Unlocking growth with partners
Discover the value of working with a partner to elevate your customer service and achieve key results faster.
We’ve got you covered
We hope to see you at the event. If you can’t fit everything into your schedule, all of our content will be available on-demand.