We’ll share Zendesk updates, and address the talk of our town: conversational service. Stick around for our latest announcements, releases, and how Zendesk is helping deliver great customer experiences at scale.

Have more personalized conversations, wherever your customers or teams are.
Highlighted features: Mobile messaging, Slack + Zendesk integration, flow tagging and building, and help center articles for messaging.

Scale your service teams and automate manual tasks with AI.
Highlighted features: Automated predictions in support API, Smart Assist, and custom ticket statuses.

Customize Zendesk to work around your business.

Highlighted features: Lookup relationship fields, reporting and analytics enhancements, and multiple Single Sign On.

Increase efficiency and performance by unlocking more insights for your sales teams.

Highlighted features: Advanced sales analytics, new app integrations, and WhatsApp for Sell.

Get started with creating personalized customer experiences across all touchpoints.

Connect with customers, boost productivity, and increase revenue by leveraging our sales solutions.

Strengthen the connection with your employees, and start solving requests quicker.