A guided walkthrough of what’s new at Zendesk
We’ll highlight recent product updates and explain what’s changed, why it matters, and how teams are using it today.In-product views of recent releases
See newly shipped features across the Zendesk Resolution Platform through real product imagery and examples.Practical context from product experts
Hear how Zendesk PMMs think about AI, automation, and service innovation—and how these updates fit into the broader product direction.Real-time Q&A
Ask questions live and get direct answers from the Zendesk team during the session.