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What agile event programs are and why they're essential

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12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

Location: Blue Room

12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

12pm

Schedule item

Schedule description.

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Speaker Name

Speaker Title

Short speaker biography. 

On what date does the event take place?

The event is scheduled for Wednesday, May 31, 2024.

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Speaker Name

Short speaker biography. 

ZENDESK PRESENTS

AI (Em)powered

Women in Leadership Luncheon OC

 

Monday
, 
April 
10

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

WEDNESDAY, JULY 31ST

11:30AM-1:30PM PDT


The Goldfinch Restaurant

2000 Main St, Suite 200

Irvine, CA 92614


This is a cool intro line to the event.

AI is revolutionizing just about everything right now, including how we think about leadership. Join us for an afternoon of networking, thought-provoking discussion, and inspiration at our latest Women in Leadership event in Irvine.

 

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Zendesk Event Image

About

Our host Paulette Chafe, Senior Director of Product Marketing at Zendesk, will sit down with Morgan Shannon, Corporate Director of Human Resources Shared Services at NewYork-Presbyterian, to discuss the profound implications of AI on leadership such as decision-making processes, strategy formulation, and talent management. They’ll share actionable strategies to make more data-driven decisions as well as cover some challenges posed by AI including data privacy and the upskilling and reskilling of the workforce.


Enhance your user experience and build brand equity with your design vernacular.

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About

During the fireside chat, Alicia Monroe, Executive Director and Regional CIO at Ingram Micro, will discuss the implications of AI on leadership such as decision-making processes, strategy formulation, and talent management. They’ll also cover challenges posed by AI. You’ll leave with actionable strategies to make more data-driven decisions and plan for these shifts.

Enhance your user experience and build brand equity with your design vernacular.

Zendesk Women in Leadership Community

 

Zendesk Women in Leadership is an invite-only program, where we bring together women leaders in CX, IT, Operations, and HR to pause, reflect and learn from industry experts.  We're not just building connections; we're forging bonds where inspiration meets innovation.

Key takeaways:

Host

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Meet our Speaker, Molly Blume

Meet our Speaker

 Molly Bloom is an inspirational speaker, entrepreneur and author, as well as one of Fortune’s Most Powerful Women. 


In her 2014 memoir, Molly's Game, she shares a life journey of triumph, ruin, and reinvention—from Olympic dreams crushed by a career-ending accident to seeing her multi-million-dollar business threatened by organized crime and shut down by the FBI.


A film adaptation of her book debuted in December 2017. 

Event content

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Agenda Option 1

10:30AM

Keynote

Hear how we’re reprioritizing our product vision to help you do more with less while maintaining strong customer relationships. As told by Josh Bean, Senior Director of Product Marketing at Zendesk.

12:00PM

Product Innovations

Four mini masterclasses that guide you through the latest Zendesk releases, and how to leverage them for your business needs. 


Session 1: AI-powered conversations

Session 2: Intelligent operations at scale

Session 3: Open and flexible platform

Session 4: Trust and security

12:30PM

Expert tips

Three practical classes that help you get started with Zendesk and learn tips and tricks from our experts. 


Session 1: Boost productivity with Agent Workspace

Session 2: Move from live chat to messaging

Session 3: Optimize Zendesk for self-service

1:00PM

Live Q&A and wrap-up

See you on March 8, or whenever you choose to watch back on-demand.

2:30PM

Schedule item

Schedule description.

Meet our speaker, Morgan Shannon

 Corporate Director of HR at NY Presbyterian


Speakers

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Alicia Monroe

Executive Director, Regional CIO of the US Channel
at Ingram Micro

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Diane Updyke

Regional Vice President, Enterprise Sales at Zendesk

Details

Keynote

Placeholder speaker photo

Natalie Montrose

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Location & Date

March 
19
, 
2024
11:30am
–
1:00pm

About

Enhance your user experience and build brand equity with your design vernacular.

Schedule

11:30 AM

Arrival to Goldfinch

Speaker presentation by our Co-Founders Timothy Staples and Jeffrey Hunt.

2000 Main St, Suite 200, Irvine, CA 92614

12:00 PM - 12:30 PM

Customer Fireside Chat + Q&A

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.


12:30 PM – 1:30 PM

Lunch & Table Conversation

“What Makes an Effective Virtual Event?” is a roundtable panel, hosted by moderator Leslie Patel. 


Frequently Asked Questions

On what date does the event take place?

The event is scheduled for Wednesday, July 31, 2024.

Can I invite a colleague?

Yes, please feel free to invite a colleague you think would benefit from this Women in Leadership event. We ask that they also register for the event.

Will this session be recorded?

No, unfortunately the session will not be recorded.

What do I need to do when I arrive?

This event is invite only. Your email confirmation is non-transferable and will be requested at check-in.

Agenda Option 3

2 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

3 pm

Plenary Session

Speaker presentation by our Co-Founders Timothy Staples and Jeffrey Hunt.

4 pm

Roundtable Discussion: “What Makes an Effective Virtual Event?”

“What Makes an Effective Virtual Event?” is a roundtable panel, hosted by moderator Leslie Patel.

5 pm

Networking Happy Hour

Network with other event professionals at an on-site happy hour, sponsored by Logo Co. 

12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

Speakers

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This is what I do

Company name

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Company name

Firstname Surname

This is what I do

Company name

Firstname Surname

This is what I do

Company name

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Company name

Firstname Surname

This is what I do

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Thank you to our sponsors

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Gold Sponsors

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Silver Sponsors

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Location

THE GOLDFINCH RESTAURANT


2000 Main St, Suite 200

Irvine, CA 92614



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Sorry! Our Women in Leadership event is filled, however, you have been added to the waitlist. We will reach out directly if a spot opens up!