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What agile event programs are and why they're essential

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ZENDESK PRESENTS

Let’s Get Connected – CX Networking Dinner in Berlin*

Monday
, 
April 
10

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

23. FEBRUAR 2026 | Berlin | 19 Uhr 

This is a cool intro line to the event.

Sie sind zur CCW Berlin in der Stadt? 


Lernen Sie Zendesk und unsere Lösungen kennen - in lockerer Atmosphäre und bei guten Gesprächen mit den CX-Expert:innen von Zendesk sowie anderen Gästen aus der Branche. Wir möchten Ihnen zuhören, Ihre Perspektiven verstehen und gemeinsam herausfinden, wie wir Sie bei Ihren CX-Challenges unterstützen können – mit dem Ziel, Ihre KI-gestützte Customer Experience der Zukunft zu gestalten.


Wir freuen uns auf Sie!

 

*Diese Veranstaltung richtet sich an Interessierte, die Zendesk noch nicht kennen. Wenn Sie bereits Kund:in sind, melden Sie sich bitte bei uns und wir informieren Sie über Events, die wir exklusiv für Sie geplant haben.

Jetzt anmelden 
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Zendesk Event Image

Support your CX vision



Join us for a fast and fiery conversation with industry leaders who are embracing change. They’ll share solutions for doing business in a new reality, and insights on making the most of uncertainty.


This will be an immersive open conversation with live Q&A. If you can’t join us on February 18th, you can still watch the on-demand recording afterward by registering.

Key takeaways:


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Key takeaway 1

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Key takeaway 2

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Key takeaway 3

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Key takeaway 4

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Key takeaway 5

What to expect

Agenda (option 1)

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.


Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Agenda

19:00 Uhr 

Ankunft & Welcome Drinks

Begrüßung und entspanntes Ankommen im Restaurant.

19:30 Uhr

CX Trends in 2026 and beyond

Ein kurzer Impuls aus erster Hand: Aktuelle Trends und Einblicke rund um Customer Experience.

19:45 Uhr

Gemeinsames Dinner

Genießen Sie kulinarische Highlights und anregende Gespräche in lockerer Atmosphäre.

21:00 Uhr 

Networking & CX Dialoge

Finden Sie gemeinsam mit uns erste Lösungsansätze und tauschen Sie sich mit Gleichgesinnten aus – in einem inspirierenden Rahmen zum Abschluss des Abends.

21:30 Uhr

Ende


Ihre Gastgeber

Anika Behrens

Senior Commercial Account Executive

Zendesk

Johannes Lober

Senior commercial AE

Zendesk

Meet our speaker


Born in Helsinki and grown in Berlin, Mark is building the world’s most powerful event producer platform, powered by industry-leading AI.

Thank you to our sponsors

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Location

MINA Ristorante East Side Gallery

Mühlenstraße 64

10243 Berlin

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