Zendesk is working with Amazon to bring customer and employee experience to new heights. Get ready to elevate your evening at the Altitude Sky Lounge, perched 16 stories high atop the Astra Hotel with stunning views of the Space Needle and Lake Union. Sip on carefully crafted cocktails, enjoy a curation of small bites, and meet the Zendesk team and other Amazon colleagues. Stop by and stay as long as you can - it's an evening designed to lift your spirits both literally and figuratively.
Amazon has always put the customer first, and now the Assimilation team is doing the same for employees. Zendesk improved the level of support and simplified the process, without the need for additional headcount. This allowed the team to double their agent productivity and increase their CSAT to 95%.
