Demo: Put AI in charge of conversation quality with Zendesk QA

ZENDESK PRESENTS

Demo: Put AI in charge of quality control with Zendesk AI

In this interactive demo, our Solutions Consultants discussed how Zendesk QA (formerly Klaus) can help automate your organization's quality assurance efforts.

Learn what Zendesk QA can do for your operations and reach out to your AE if you have questions about our new offerings.

Watch on-demand

Meet the speakers

John White

Director, solutions consulting

Calum Harris

SALES SPECIALIST,
ZENDESK QA

Support your teams with Zendesk QA

In this demo session, we'll walk through Zendesk QA. Learn how you can elevate your support quality by reviewing and analyzing interactions across every support channel. In this interactive session you'll learn how our QA offering:

Put AI in charge of conversation quality with Zendesk QA

In this demo session, we walked through Zendesk QA. Learn how you can elevate your support quality by reviewing and analyzing interactions across every support channel. In this session you'll learn how the Zendesk QA offering:

•

Reviews every single conversation and gives you instant insight into your support performance.

•

Creates a more consistent customer experience which builds loyalty and long-term revenue.

•

Offers coaching to all agents with systematic feedback to help struggling agents.

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