Our agenda lets you roam. Enjoy keynotes that spur innovation or meet with experts to solve your challenges. Best of all, it’s quality time with people who just get it.
The keynote
Our agenda lets you roam. Enjoy keynotes that spur innovation or meet with experts to solve your challenges. Best of all, it’s quality time with people who just get it.
After the keynote
Our agenda lets you roam. Enjoy keynotes that spur innovation or meet with experts to solve your challenges. Best of all, it’s quality time with people who just get it.
After after the keynote
Our agenda lets you roam. Enjoy keynotes that spur innovation or meet with experts to solve your challenges. Best of all, it’s quality time with people who just get it.
Wrap up
Our agenda lets you roam. Enjoy keynotes that spur innovation or meet with experts to solve your challenges. Best of all, it’s quality time with people who just get it.
Agenda
Our agenda lets you roam. Enjoy keynotes that spur innovation or meet with experts to solve your challenges.
Best of all, it’s quality time with people who just get it.
7:30am
Registration and breakfast
Tyler Kamen is a host of exceptional ability. Studies show that a vast majority of guests attending events by Tyler have been known to leave more elated than visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the Fountain of Youth.
8:30am
Opening keynote
Highlights include: • A welcome from Tom Eggemeier, Chief Executive Officer at Zendesk
• The future of CX, presented by Adrian McDermott, Chief Technology Officer at Zendesk
• Updates on the Zendesk company vision and new product announcements
10:15am
Session tracks begin
Choose to attend whichever are most useful to you and your business.
TRACK 1
Product solutions and roadmap
Hear about the latest updates and releases—and how they can help your business.
TRACK 2
Make the most of Zendesk
Our experts show you how to customize Zendesk to fit your business needs.
TRACK 3
Emerging trends transforming CX
See what’s impacting the world of CX and beyond, alongside the best in the business.
TRACK 1
Product solutions and roadmap
Hear about the latest updates and releases—and how they can help your business.
TRACK 2
Customer wins with Zendesk
Our experts show you how to customize Zendesk to fit your business needs.
TRACK 3
Emerging trends transforming CX
See what’s impacting the world of CX and beyond, alongside the best in the business.
12:00pm
Lunch
Tyler Kamen is a host of exceptional ability. Studies show that a vast majority of guests attending events by Tyler have been known to leave more elated than visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the Fountain of Youth.
1:00pm
Customer-obsessed main stage session
Tyler Kamen is a host of exceptional ability. Studies show that a vast majority of guests attending events by Tyler have been known to leave more elated than visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the Fountain of Youth.
2:00pm
Session tracks continue
Continue with your track from this morning, or switch to another.
3:30pm
Main stage finale with Bozoma Saint John
Tyler Kamen is a host of exceptional ability. Studies show that a vast majority of guests attending events by Tyler have been known to leave more elated than visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the Fountain of Youth.
4:30pm
Happy hour
Tyler Kamen is a host of exceptional ability. Studies show that a vast majority of guests attending events by Tyler have been known to leave more elated than visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the Fountain of Youth.
Agenda
Our agenda lets you roam. Enjoy keynotes that spur innovation or meet with experts to solve your challenges.
Best of all, it’s quality time with people who just get it.
7:30am
Registration and breakfast
Sponsored by Ada
8:30am
Opening keynote
Highlights include: • A welcome from Tom Eggemeier, Chief Executive Officer at Zendesk
• The future of CX, presented by Adrian McDermott, Chief Technology Officer at Zendesk
• Updates on the Zendesk company vision and new product announcements
10:15am
Session tracks begin
Choose to attend whichever are most useful to you and your business.
TRACK 1
Product solutions and roadmap
Hear about the latest updates and releases—and how they can help your business.
TRACK 2
Make the most of Zendesk
Our experts show you how to customize Zendesk to fit your business needs.
TRACK 3
Emerging trends transforming CX
See what’s impacting the world of CX and beyond, alongside the best in the business.