Hear how Zendesk Generative AI is transforming customer service experiences. Through real-world examples, this product deep dive demonstrates how new capabilities are enhancing productivity, boosting self-service, and redefining service excellence.
Featuring:
Nazli Camlibel, Senior Product Marketing Manager, AI & Messaging at Zendesk
Polomi Batra, Director of Product Marketing, AI & Messaging at Zendesk
CX work is demanding. The right intelligent tools can help make the work less stressful and more efficient. Join us for a day in an agent's life to see how Zendesk empowers teams to work smarter. Learn how new intelligent features like AI-powered forecasting and scheduling, customizable layouts, and self-organizing workspaces will change the agent experience, for the better.
Featuring:
Kevin Boyer, Senior Director, Product Marketing at Zendesk
The people you hire are your most valuable assets, and if you want to keep your best people from jumping ship, you must be receptive to your employees’ needs and priorities. Learn how to reshape workplace interactions by harnessing Zendesk capabilities for a superior employee experience.
Featuring:
Josh Bean, Business Lead, Employee Experience at Zendesk
Legendary for running the world’s most exclusive high stakes poker game frequented by A-List Hollywood celebrities and sports figures, Molly Bloom is an inspirational speaker and one of Fortune’s Most Powerful Women. She shares a life journey of triumph, ruin, and reinvention—from Olympic dreams crushed by a career-ending accident to seeing her multi-million-dollar business threatened by organized crime and shut down by the FBI. Her story of grit, resilience and self-determination has been called a “goosebump experience". We can't wait to welcome her to the main stage.
