Explore how Zendesk Copilot, powered by generative AI, equips agents with advanced tools to swiftly resolve customer issues.
In this session, we'll discuss how AI assistance can shift the tone, expand on solutions, and provide concise summaries, empowering agents to enhance their efficiency and the quality of customer interactions.
 Dig into the second session of our three-part "AI in Action for CX" mini series! These 30-minute sessions will explore practical AI use cases within customer service & demonstrate how Zendesk's CX solutions, including case management and Workforce Engagement Management (WEM) tools, can transform your service strategy.
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 Download each session now, to get the on-demand sessions delivered straight to your inbox.
Session 1: Check out the first session here to dive into automating your customer experience with AI, where we’ll explore how automation evolves into advanced AI agents, providing 24/7 customer support.
Session 3: In part 3 of the series, we share how to optimize admin and manager workflows through Zendesk AI
