 Kick off your shoes and join us for our three-part "AI in Action for CX" mini series! These 30-minute sessions explore practical AI use cases within customer service & demonstrate how Zendesk's CX solutions, including case management and Workforce Engagement Management (WEM) tools, can transform your service strategy.
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Register now to get each session delivered straight to your inbox.
Session 2: Dig into the next session here, to learn how to assist agents using generative AI so they're equipped with advanced tools to swiftly resolve customer issues.Â
Session 3: Our last session of the series where our experts share how to optimize admin and manager workflows through Zendesk AI
In this session, explore how Zendesk AI can revolutionize your self-service strategy and increase opportunities to automate more of your customer experiences by:Â
- Providing instant, accurate answers to FAQs using existing knowledge base content to wow your customers with 24/7 support
- Personalizing each interaction to foster deeper connections and increase CSAT scores
- Fully automating even the most complex customer requests to free up your agents and optimize operations
