Zendesk auf der CCW Berlin 2026

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12pm

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Enhance your user experience and build brand equity with your design vernacular. This is the event description.

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Zendesk freut sich auf Sie:

CCW Berlin 2026

24. - 26. Februar 2026

Wir freuen uns darauf, Sie am Zendesk Stand in Halle 1 Stand 1A15 begrüßen zu dürfen.

Neben frischen Macarons und Cappuccino heisst Sie unser Team vor Ort herzlich Willkommen. Zendesk Produkt-Neuigkeiten gibt es natürlich live am Stand oder auf der Bühne - dort zeigen wir Ihnen auch die neusten CX Trends für 2026.

Zudem freuen wir uns, Sie bei unserem CX Networking Dinner und Workshop begrüßen zu dürfen.

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Agenda (option 1)

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Panel: Delivering a customer first strategy with Zendesk

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Panel: Delivering a customer first strategy with Zendesk

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

Panel: Delivering a customer first strategy with Zendesk

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Panel: Delivering a customer first strategy with Zendesk

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Panel: Delivering a customer first strategy with Zendesk

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Zendesk auf der Bühne

24. February 2026 11.30 Uhr

Ready for 2026: KI-Revolution im Contact Center

AI Stage, Halle 2

25. February 2026 11.00 Uhr

Ready for 2026: KI-Revolution im Contact Center

Trade Show Forum, Halle 3

Unsere Sprecher

Marc Voigt

Solutions Consultant

Zendesk

Joerg Voedisch

Principal Solutions Consultant

Zendesk

Location

Estrel Congress Center (ECC)

Sonnenallee 225

12057 Berlin

Danke an unsere Sponsoren