Startup Workshop in your city

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ZENDESK PRESENTS

Startup Workshop in your city

Monday

April

AUGUST 21 AT 5.30PM, LONDON

AUGUST 21

AT 5.30PM, LONDON

A series of quarterly in-person workshops

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Don't miss the chance to join sessions of productive and inspirational workshops with our Customer Success Manager, who will share tips for getting the most out of your Zendesk solution.

Spots are very limited, secure yours now!

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Join our exclusive Startup Workshop in your city

Throughout the day we will have a series of hands on workshops and inspirational sessions with our Customer Success Manager, who will share tips for getting the most out of your Zendesk solution.

Important to know:

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You will have the chance to ask all of your questions as well as connect with like-minded startups.

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Breakfast, lunch and drinks will be provided, on top of all the fun activities that we have planned.

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In order to attend this session, the participant needs Admin access to their Zendesk account and must bring their laptops

We are looking forward to meeting you in

Berlin

August 13th

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Paris

September 10th

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London

October 15th

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München

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Berlin

October 8th

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Paris

November 12th

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Zürich

Lars Fischer is a host of exceptional ability. Studies show that a vast majority of guests attending events by Lars have been known to leave more elated than visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the Fountain of Youth.

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Belgrad

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Event content

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

11:15 Breakout tracks begin

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 1

Product solutions and roadmap

Hear about the latest updates and releases—and how they can help your business.

TRACK 2

Make the most of Zendesk

Our experts show you how to customize Zendesk to fit your business needs.

TRACK 3

Emerging trends transforming CX

See what’s impacting the world of CX and beyond, alongside the best in the business.

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

12:30 Lunch

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

13:00 Breakout tracks continue

TRACK 1

Panel: Delivering a customer first strategy with Zendesk

Harness the possibilities of AI

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

TRACK 2

Panel: Delivering a customer first strategy with Zendesk

Fall in love with personalized conversational experiences

Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all.

Event content

10:30AM

Keynote

Hear how we’re reprioritizing our product vision to help you do more with less while maintaining strong customer relationships. As told by Josh Bean, Senior Director of Product Marketing at Zendesk.

12:00PM

Product Innovations

Four mini masterclasses that guide you through the latest Zendesk releases, and how to leverage them for your business needs.

Session 1: AI-powered conversations

Session 2: Intelligent operations at scale

Session 3: Open and flexible platform

Session 4: Trust and security

12:30PM

Expert tips

Three practical classes that help you get started with Zendesk and learn tips and tricks from our experts.

Session 1: Boost productivity with Agent Workspace

Session 2: Move from live chat to messaging

Session 3: Optimize Zendesk for self-service

1:00PM

Live Q&A and wrap-up

See you on March 8, or whenever you choose to watch back on-demand.

2:30PM

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Speakers

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Meet our host

Jaschi Mikolajski, Customer Success Manager, Startups

- Born and raised in Berlin
- Working in customer facing roles for over 5 years
- CSM for over 2 years
- Addicted to Pizza
- Fan of efficient setups build for scale

We want to hear from you

Want us to come to a city near you?

Please join us for a roundtable dinner over drinks and great food to discuss how the Fintech companies in the UK have evolved into unavoidable players in recent years and forever challenging the status quo in the industry.

This invite-only event is an opportunity to discover the latest customer experience trends of 2022 and what this year looks like for companies and the industry they play in. Joining us on the day will be two of our fastest-growing fintech customers HyperJar and Roava a subsidiary of FCMB UK. Get your questions at the ready!

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