AI Effect & Workshop Series

Zendesk Presents:
AI Effect & Workshop Series

Based on our latest insights from the Zendesk AI Effect report, organizations that have embraced AI are delivering outsized impact across the org and delivering better service – leading to happier customers.

Join us to dive deeper into these findings followed by a 90-minute, interactive, hands-on workshop centered around AI agents. You’ll leave this workshop with a greater understanding of how integrating AI agents with your existing data sources can amplify their impact on your organization – elevating customer experience and business outcomes. Plus, we’ll wrap up the day with a networking cocktail hour.

Coming to a city near you

MAY 13 San Francisco

MAY 14 New York

MAY 20 Chicago

MAY 29 Toronto

Enhance your user experience and build brand equity with your design vernacular.

Find a city near you

SAN DIEGO
AUGUST 19 AT 12:30PM | The Lane

DALLAS
AUGUST 20 AT 12:30PM | The Statler Dallas

CHICAGO
AUGUST 27TH AT 12:30PM | RPM Events

PHOENIX

SEPTEMBER 2 AT 12:30PM | Andaz Scottsdale

MIAMI

SEPTEMBER 3RD

AT 12:30 | Downtown Miami

VANCOUVER
SEPTEMBER 4TH AT 12:30PM | Vancouver, BC

NEW YORK CITY

SEPTEMBER 9 AT 12:30PM |

Oasis

Coming to a city near you

May 13

San Francisco

Join Zendesk for a half-day event dedicated to inspiration, innovation, and connection with local customer experience (CX) leaders. Discover the future of exceptional customer experiences powered by AI, participate in an in-depth session on Zendesk AI, gain insights from industry experts, and network with fellow CX, HR, and IT leaders. Don't miss this opportunity to connect and learn.

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May 14

New York

Experience powerful conversations, innovation, and networking with New York’s customer experience (CX) community. Explore how Zendesk AI is transforming CX, hear actionable insights from top local industry leaders, and connect directly with CX, HR, and IT peers to exchange ideas and strategies. Step into the future of customer engagement, and leave inspired to make an impact.

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May 20

Chicago

Step into the heart of Chicago’s innovation scene for an afternoon designed to inspire and connect. At the Zendesk Roadshow, you'll explore how AI is transforming customer and employee experiences, hear from local industry leaders, and engage in hands-on sessions to empower your teams. Network with peers across CX, HR, and IT, and gain actionable insights to drive your organization forward.

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May 29

Toronto

Join us in Toronto for a half-day event where customer experience (CX), IT, and HR leaders converge to explore the future of service. Discover the latest AI innovations transforming CX and employee service, gain insights from industry visionaries, and connect with peers across sectors. Engage in hands-on breakout sessions designed to equip you with the tools and knowledge to navigate the evolving service landscape.

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thursday

March 27

Breakfast and expo open

Networking sessions

Lunch

Networking sessions

Breakouts and networking sessions

Afternoon keynote

Closing party

thursday

March 27

Breakfast and expo open

Networking sessions

Lunch

Networking sessions

Breakouts and networking sessions

Afternoon keynote

Closing party

thursday

March 27

Breakfast and expo open

Networking sessions

Lunch

Networking sessions

Breakouts and networking sessions

Afternoon keynote

Closing party

Here's what to expect

Zendesk Vision

Get an inside look at how Zendesk is leading the way in AI-powered service. Our executives will share where the industry is headed—and how you can stay ahead of the curve in customer and employee experience.

Product deep-dive

See Zendesk AI in action with live demos and expert walkthroughs. Learn how to leverage the latest features to drive efficiency, improve satisfaction, and empower your teams.

Insights and expert support

Hear how local leaders are scaling service with AI, and get personalized guidance and practical solutions from Zendesk experts so don´t forget to bring your toughest questions to our Ask the Experts booth.